System Administrator

2 weeks ago


Oshawa, Ontario, Canada Durham College Full time

Job Summary

We are seeking a highly skilled System Administrator to join our IT Services team at Durham College. The successful candidate will be responsible for providing 3rd level support for all UNIX/Linux & Windows servers, Microsoft 365 and Azure cloud infrastructure, data centre infrastructure, and systems monitoring/management infrastructure support.

Key Responsibilities

  1. Manage projects to completion, including determining and understanding requirements, documentation & planning, providing technical solutions, strategy for implementation, and deployment.
  2. Ensure that service levels are met with a focus on customer service, utilizing excellent communication, follow-up with customers, and system stability and compliance with ITIL best practices.
  3. Develop and maintain documentation for systems change control and implement updates for support ticket entries with clear & concise data accurately reflecting actions taken and resolutions.
  4. Act as a subject matter expert and administrator for Microsoft Active Directory and Microsoft 365 admin center.
  5. Provide specialized technical analysis and information in the determination of root cause, capacity planning, performance, and proactive diagnostics for all aspects of systems infrastructure.

Requirements

  • Three-year diploma/degree in Computer Science, Information Technology.
  • Minimum 5 years' experience with Linux and Windows Systems administration in a senior technical role.
  • Experience with enterprise system design and change management process.
  • Training and experience in systems and servers, including Dell EQL and Compellent technologies, HP Data Protector, MS Windows Server, RHEL, Ubuntu, and VMware virtualization and infrastructure.
  • Ability to multi-task and maintain confidentiality.

About Durham College

Durham College is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. We offer a wide range of market-driven programs across multiple disciplines, including culinary management, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.



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