System Administrator
2 weeks ago
Job Summary
We are seeking a highly skilled System Administrator to join our IT Services team at Durham College. The successful candidate will be responsible for providing 3rd level support for all UNIX/Linux & Windows servers, Microsoft 365 and Azure cloud infrastructure, data centre infrastructure, and systems monitoring/management infrastructure support.
Key Responsibilities
- Manage projects to completion, including determining and understanding requirements, documentation & planning, providing technical solutions, strategy for implementation, and deployment.
- Ensure that service levels are met with a focus on customer service, utilizing excellent communication, follow-up with customers, and system stability and compliance with ITIL best practices.
- Develop and maintain documentation for systems change control and implement updates for support ticket entries with clear & concise data accurately reflecting actions taken and resolutions.
- Act as a subject matter expert and administrator for Microsoft Active Directory and Microsoft 365 admin center.
- Provide specialized technical analysis and information in the determination of root cause, capacity planning, performance, and proactive diagnostics for all aspects of systems infrastructure.
Requirements
- Three-year diploma/degree in Computer Science, Information Technology.
- Minimum 5 years' experience with Linux and Windows Systems administration in a senior technical role.
- Experience with enterprise system design and change management process.
- Training and experience in systems and servers, including Dell EQL and Compellent technologies, HP Data Protector, MS Windows Server, RHEL, Ubuntu, and VMware virtualization and infrastructure.
- Ability to multi-task and maintain confidentiality.
About Durham College
Durham College is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. We offer a wide range of market-driven programs across multiple disciplines, including culinary management, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.
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