Senior IT Service Delivery Director

4 days ago


Old Toronto, Canada TalentSphere Staffing Solutions Full time

TalentSphere Staffing Solutions is seeking a highly skilled Senior IT Service Delivery Director to lead our client's IT operations. The ideal candidate will have 10+ years of experience in ERP delivery, management, and optimization.

About the Role
  • Lead global IT operations, ensuring solutions meet business needs.
  • Provide technical integrations, including enterprise ERP, operational monitoring, and user experience.
  • Manage expansive SOX Compliance requirements and PCI-DSS card holder data environment.
  • Develop and maintain a cloud-based IT strategy, focusing on cost reduction and innovation.
  • Collaborate with stakeholders to drive process management and optimization.
  • Own the portfolio strategy, leading high-performing project leads, business analysts, developers, testers, and change management resources.
Requirements
  • Post-secondary education in Business, Computer Science, or related field.
  • 10+ years of experience managing multimillion-dollar department budgets.
  • Leadership experience in ERP delivery, management, and optimization.
  • Strong background in cloud environments, with Azure experience an asset.
  • Experience in regulated environments with robust IT General Control Frameworks – PCI-DSS, SOX/C-SOX, GPDR, GMP, NIST, PII, Cannabis Act.
What We Offer
  • Competitive salary range: $160,000 - $200,000 per year.
  • Bonus and benefits package.
  • Vacation time and opportunities for growth.

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