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Personal Lines Account Manager
2 months ago
HUB International Ontario Limited is seeking a highly skilled Personal Lines Account Manager to join our team. As a key member of our account management team, you will be responsible for managing an existing book of business, providing exceptional customer service, and driving business growth.
Key Responsibilities- Manage all aspects of an existing book of business, including client relationships, policy administration, and risk management.
- Provide exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner.
- Identify and pursue cross-selling opportunities, upsell existing clients, and promote new business initiatives.
- Collaborate with internal stakeholders to ensure seamless service delivery, maintain accurate records, and meet business objectives.
- Stay up-to-date with industry best practices, company procedures, and regulatory requirements to ensure compliance and excellence in service delivery.
- High School Diploma or equivalent experience.
- Minimum 2-3 years' experience in the insurance industry, preferably within Personal Lines.
- RIBO license required.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to work independently, with exceptional interpersonal skills, and effective organizational and time management skills.
- Proficiency with Microsoft Office Products (Word and Excel).
- Experience with EPIC broker management system an asset.
HUB International Ontario Limited offers a competitive compensation package, a flexible hybrid environment, and a variety of benefits that cater to your individual needs. We are committed to your future via HUB-sponsored training, development, and educational programs to enhance your industry knowledge and expertise. Join our team and be part of a dynamic and growing organization that values diversity, equity, and inclusion in the workplace.
