Customer Service Associate
5 days ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate at Home Depot of Canada Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Process customer returns and exchanges in a timely and efficient manner
- Manage customer inquiries and resolve issues in a professional and courteous manner
- Assist customers with special orders and installations
- Process online orders and respond to customer inquiries via phone and email
- Work collaboratively with colleagues to achieve sales goals and provide excellent customer service
Requirements
- Minimum 1 year of experience in customer service or sales
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and decision-making skills
- Ability to lift up to 50 pounds and work in a standing position for long periods
What We Offer
- A competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
- A comprehensive training program to ensure your success in the role
About Home Depot of Canada Inc.
- We are the largest home improvement retailer in Canada
- We are committed to providing exceptional customer service and supporting our communities
- We offer a comprehensive benefits package and opportunities for career advancement
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