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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Service Desk Associate to join our team at Home Depot of Canada Inc.
Key Responsibilities- Customer Order Management: Ensure timely and accurate delivery of products and services to customers.
- Liaison and Communication: Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers, and third-party agents.
- Issue Resolution: Resolve customer issues, assess needs, and coordinate order-related activities in partnership with the Project Support Centre, delivery companies, vendors, and service providers.
- Benefits: Health and dental benefits for full-time associates, profit-sharing, and stock purchase plan.
- Training and Development: Paid training and career development opportunities, tuition reimbursement.