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IT Systems Administrator

2 months ago

Vaughan, Ontario, Canada Challenger Motor Freight Inc. Full time
Purpose of Position:

The Challenger Motor Freight Inc. is seeking a highly skilled IT Systems Administrator to join our team in Woodbridge, Ontario. Reporting to the IT Systems Manager, this individual will be responsible for the day-to-day administration of our computing platforms in a hybrid in-house/cloud hosted environment. The successful candidate will work collaboratively with other IT team members to ensure the stability and security of our systems.

Key Responsibilities:
  • Manage and maintain our server IT infrastructure, including hardware and OS configurations.
  • Monitor and plan server capacity, including virtual servers and Azure-based cloud platforms.
  • Support and manage remote desktop/terminal services.
  • Set up and administer server virtualization solutions, including VMWare and Hyper-V.
  • Configure and administer Active Directory, GPO, and Office 365.
  • Configure and maintain email platforms, including Office 365 and Microsoft Exchange.
  • Configure and maintain endpoint security/protection servers, endpoint management, patches, vulnerabilities, and updates.
  • Deploy automation and scripting to enhance integration.
  • Configure and administer firewalls, spam filters, MFA (OKTA), and other IT security measures.
  • Configure and support switches, WLC/access points, printers/scanners, and mobile device management solutions.
  • Evaluate and recommend hardware and software upgrades, as well as plan and design future infrastructure growth.
  • Maintain systems backups and recovery.
  • Assist with Level II helpdesk support as needed.
  • Travel to various locations may be required, as well as occasional after-hours/weekend work.
  • Work with vendors and contractors as needed.
Qualifications:
  • University degree or technical college certificate in a computer-related field.
  • 3-5 years' experience as a Systems Administrator in a Microsoft environment.
  • Experience in the transportation and/or logistics industry is preferred.
Required Skills:
  • Solid experience supporting MS Active Directory, MS Windows, and MS Azure.
  • Infrastructure management: hands-on experience managing and supporting IT infrastructure elements, including server hardware, storage platforms, UPS, LAN switches, and printing.
  • Solid understanding of VMWare virtualization technology and MS SQL Server installation and configuration.
  • Solid understanding of network monitoring tools and experience working with SAN and NAS (iSCSI, SAS, and Fiber Channel).
  • Understanding of networking protocols and services, including TCP/IP, DNS, DHCP, VPN, SFTP, SSH, etc.
  • Experience with cybersecurity concepts, techniques, and frameworks.
Desirable Skills:
  • Understanding of BCP/DR planning principles.
  • Advanced technical skills: knowledge of SQL server support or administration; exposure to cloud computing environments; experience with scripting in PowerShell, batch, etc.
  • Knowledge of IT security tools, such as SIEM, IPS, PAM, Pen Testing, etc.
  • Microsoft certification would be an asset.
  • Working experience with NVR, CCTV.
Supervision:

The Systems Administrator will report directly to the Manager of Information Technology. While this role is largely self-directed, the Systems Administrator is expected to work collaboratively with other members of the IT department and cross-functional teams. Supervisory responsibilities may include overseeing the work of junior IT staff or interns as needed, providing guidance and mentorship to enhance their professional development and ensure alignment with departmental goals.

Decision Making and Judgment:

This role requires a high level of independent decision making and judgment, especially in the areas of system configuration, troubleshooting, and proactive maintenance. The IT Systems Administrator must assess and prioritize system issues and user requests to ensure stable and secure operations. Decisions regarding the deployment of new technologies or upgrades, as well as responses to potential security threats, must be made considering organizational impact, cost, and benefit. Regular consultation with the IT Systems Manager and relevant stakeholders is essential for strategic decisions.

Impact of Errors:

Errors in this role can have significant impacts, including system downtime, data loss, security breaches, and financial costs. It is crucial that the IT Systems Administrator meticulously plans and executes system changes and maintenance to minimize risks. A failure to properly manage and protect system integrity can lead to operational disruptions affecting the entire organization. The Systems Administrator must ensure that all system backups, disaster recovery processes, and security protocols are rigorously maintained and regularly updated to mitigate potential errors.

Thank you to all applicants. Only those under consideration will be contacted.