IT Systems Administrator

1 month ago

Vaughan, Ontario, Canada Challenger Motor Freight Inc Full time
Job Title: IT Systems Administrator

We are seeking a highly skilled IT Systems Administrator to join our team at Challenger Motor Freight Inc. As a key member of our IT department, you will be responsible for the day-to-day administration of our computing platforms in a hybrid in-house/cloud hosted environment.

Key Responsibilities:
  • Manage and maintain our server IT infrastructure, including hardware and OS configurations.
  • Monitor and plan server capacity, including virtual servers and Azure-based cloud platforms.
  • Support and manage remote desktop/terminal services.
  • Set up and administer server virtualization solutions, including VMWare and Hyper-V.
  • Configure and administer Active Directory, GPO, and Office 365.
  • Configure and maintain email platforms, including Office 365 and Microsoft Exchange.
  • Configure and maintain endpoint security/protection servers, endpoint management, patches, vulnerabilities, and updates.
  • Deploy automation and scripting to enhance integration.
  • Configure and administer firewalls, spam filters, MFA (OKTA), and other IT security measures, including SSL certificates and encryption.
  • Configure and support switches, WLC/access points, printers/scanners, and mobile device management solutions.
  • Evaluate and recommend hardware and software upgrades, as well as plan and design future infrastructure growth.
  • Maintain systems backups and recovery.
  • Assist with Level II helpdesk support as needed.
  • Travel to our various locations may be required, as well as occasional after-hours/weekend work.
  • Work with vendors and contractors as needed.
Requirements:
  • University degree or technical college certificate in a computer-related field.
  • 3-5 years' experience as a Systems Administrator in a Microsoft environment.
  • Experience in the transportation and/or logistics industry is preferred.
Desirable Skills:
  • Understanding of BCP/DR planning principles.
  • Advanced technical skills, including knowledge of SQL server support or administration, exposure to cloud computing environments, and experience with scripting in PowerShell, batch, etc.
  • Knowledge of IT security tools, such as SIEM, IPS, PAM, pen testing, etc.
  • Microsoft certification would be an asset.
  • Working experience with NVR, CCTV.
Working Environment:

This is a full-time position, on-site during regular business hours for most work, with the potential for hybrid work depending on the tasks and projects. There will be rotating weekends where the systems administrator may be on call for emergencies and there will be times when system upgrades and changes will require after-hours or weekend work.

This job has a structured hybrid work model with 2-3 days per week in the office after the probationary period, plus one on-call weekend day per month.

The systems administrator will report directly to the Manager of Information Technology. While this role is largely self-directed, the systems administrator is expected to work collaboratively with other members of the IT department and cross-functional teams.

Supervisory responsibilities may include overseeing the work of junior IT staff or interns as needed, providing guidance and mentorship to enhance their professional development and ensure alignment with departmental goals.

This role requires a high level of independent decision making and judgment, especially in the areas of system configuration, troubleshooting, and proactive maintenance.

The IT Systems Administrator must assess and prioritize system issues and user requests to ensure stable and secure operations.

Decisions regarding the deployment of new technologies or upgrades, as well as responses to potential security threats, must be made considering organizational impact, cost, and benefit.

Regular consultation with the IT Systems Manager and relevant stakeholders is essential for strategic decisions.

Errors in this role can have significant impacts, including system downtime, data loss, security breaches, and financial costs.

It is crucial that the IT Systems Administrator meticulously plans and executes system changes and maintenance to minimize risks.

A failure to properly manage and protect system integrity can lead to operational disruptions affecting the entire organization.

The Systems Administrator must ensure that all system backups, disaster recovery processes, and security protocols are rigorously maintained and regularly updated to mitigate potential errors.

Thank you to all applicants, however, only those under consideration will be contacted.

Challenger Motor Freight Inc is one of Canada's largest privately held supply chain providers with coast-to-coast facilities and services.

Our group expertise encompasses the entire supply chain, including intermodal, highway, logistics, cross-border, drayage, transload, warehousing, distribution, and final mile B2B and B2C deliveries.

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