ERP Systems Administrator

3 weeks ago

Mississauga, Ontario, Canada Emterra Group Full time

ERP Systems Administrator

We are seeking a skilled ERP Systems Administrator to join our team at Emterra Group. As a key member of our operations team, you will be responsible for providing technical support and maintenance for our ERP system.

Key Responsibilities:

  • User / Group administration
  • Creating users, vehicles, routes
  • Assigning User Roles and Permissions
  • Setting users inactive
  • Annual User Verification

General System Administration:

  • Investigate / make notes and escalate product questions or issues sent to NavuRequest support email.
  • Coordinate meetings with support team and parties experiencing issues. Log resolutions/results.
  • Configuration changes under direction of senior staff
  • Review and Communication of Navusoft Release Updates to Company Users
  • Updating of Production Cost Values as required
  • Set up and maintenance of configuration
  • Other Software Product Support as assigned

Troubleshooting:

  • Login / permissions and related access issues
  • General Access issues (tablet)
  • Investigate and resolve general product problems reported.
  • Develop knowledge of Waste and Recycling business/operations

Navusoft Project Work Entry:

  • Assist with data entry of customers/sites/services/routing
  • Assist with Contract related reporting and scheduled reporting. (support Contract administrators)
  • Assist with Customer / Site / Service / Routing evaluations, corrections and improvements
  • On Site Training and Implementation of new Municipal Contracts

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our dedicated Talent Acquisition and Recruitment Specialists. Reasonable accommodations will be assessed on a case-by-case basis.

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