Merchandising Specialist

7 days ago

Vaughan, Ontario, Canada Grainger Full time
Job Summary

We are seeking a highly skilled Merchandising Specialist to join our team at Grainger. As a key member of our merchandising team, you will be responsible for supporting the Supplier & Merchandising Operations Manager in achieving sales, profits, and customer acquisition goals across multiple product categories.

Key Responsibilities
  • Ensure Grainger has the best product assortment for our customers at the best cost.
  • Implement assortment and merchandising changes in Grainger systems.
  • Provide analytical support as needed (category performance, returns analysis, VOC reporting, etc.).
  • Work with the Merchandising Managers to manage category maintenance activities such as discontinuations, replacements, linking alternates, responding to service opportunities.
  • Partner with Merchandising Manager to build and implement the category strategy by providing structured data-driven analyses.
  • Collaborate with business partners in Product Information, Search, and Publishing to optimize online content.
  • Establish and track category performance analysis and identifying trends and keeping merchandising manager informed of any developments.
  • Leverage analytics and technical product knowledge to recommend assortment changes and execute the addition of new items to e-commerce publications.
  • Participate on cross-functional teams and projects where appropriate to ensure Merchandising processes, concerns, and business issues are properly addressed for increased productivity, quality, and customer satisfaction/service.
  • Coordinate needed communications with internal stakeholders regarding portfolio changes.
Requirements
  • Bachelor's Degree in Business Management, Master's Preferred (or willing to pursue).
  • 2+ years business experience years of related ecommerce, product merchandising, or product management experience.
  • Advance Excel, power point, project management knowledge.
  • Critical thinking, receptive, adaptable, curious, and passionate.
  • Must understand Company's business direction, customer requirements, supply management-marketing strategy, and demand generation fulfillment process.
  • Proven ability to drive and demonstrate results financially, strategically, and managerially.
  • Possesses a clear understanding of suppliers, customers, Grainger's strengths and weaknesses, opportunities and threats. Ability to apply visionary thought process in order to construct executable plans.
  • Experience analyzing large amounts of data to determine insights and facilitate decision-making.
  • Ability to work independently as well as in a team environment.
  • Strong systemic thinking and problem solving skills.
  • Demonstrated interpersonal and relationship-building skills.
  • Strong communication skills, detail orientation, and business acumen.
Work Environment

Travel both domestically and internationally is required at all times. Up to 10% of the time can be dedicated to travel.

Impact
  • Responsible to support the merchandising manager in delivering business goals across the category portfolio of Grainger's.
  • Responsible to support the improvement of the website.
  • Responsible for working with product information team to improve customer buying experience.
Working Relationships

External:

  • Suppliers: Promote Grainger, share direction, manage assets and determine levels of supplier's commitment to secure and/or advance our position in the market.
  • Industry peers: to ensure best in class processes and digital practices are introduced across Grainger

Internal:

  • Product Information: collaborate to establish a clear product information needs to support digital strategy
  • Sales and Services and branch: Supports selling efforts of the sales and branch organizations through existing and new products.
  • Finance: Conducts profitability of product lines using financial tools. Participates with Accounts Payable and Cost Accounting in managing and improving transactions with suppliers.

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