Multilingual Customer Service Ambassador

2 weeks ago


Vancouver, British Columbia, Canada Randstad Full time
Customer Experience Specialist Opportunity

Air Canada is expanding its team at the Vancouver Airport, seeking a dedicated and customer-focused individual to support the smooth operation of flights. As a key member of our team, you will play a vital role in ensuring timely departures and secure performances.

About the Role:
In this dynamic position, you will be responsible for assisting customers with their travel needs, resolving any issues that may arise, and providing exceptional service. Your excellent communication skills and ability to work effectively in a fast-paced environment will make you an asset to our team.

Responsibilities:
  • Provide top-notch customer service to passengers
  • Assist with checking in, baggage handling, and other travel-related tasks
  • Resolve customer complaints and concerns in a professional and courteous manner

Requirements:
To be successful in this role, you will need:
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment
  • High school diploma or equivalent required; post-secondary education an asset

What We Offer:
We are committed to providing a positive and supportive work environment, offering competitive compensation and benefits, including:
  • $17.40/hour starting salary
  • Opportunities for career growth and professional development
  • A comprehensive benefits package

Location:
Vancouver, BC, Canada (On-site)

Category:
Unionized (UNIFOR)

Job Type:
Full-Time

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