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Server - Food and Beverage Services Specialist

2 months ago

Okotoks, Canada The Social Kabob Full time
About The Social Kabob

We are a dynamic and fast-paced restaurant company that prides itself on providing exceptional customer service and delicious food. As a Server - Food and Beverage Services Specialist, you will play a key role in ensuring that our customers have an unforgettable dining experience.

Key Responsibilities
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Food and Beverage Service: Prepare and serve specialty food and beverages to customers in a timely and efficient manner.
  • Point of Sale: Present bills to customers and accept payment in cash, credit, or debit cards.
  • Menu Knowledge: Describe menu items, including daily specials, to customers and make recommendations based on their preferences.
  • Teamwork: Supervise other servers and bussing staff to ensure seamless service delivery.
  • Communication: Take orders and relay them to the kitchen and bar staff in a clear and concise manner.
  • Training: Train new staff members on our service standards and procedures.
  • Accessibility: Assist customers with special needs and provide a welcoming environment for all guests.
Work Environment

As a Server - Food and Beverage Services Specialist, you will work in a fast-paced restaurant environment with a high volume of customers. You will be required to stand for extended periods, handle heavy loads, and work under pressure to meet customer demands.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience in the food service industry is an asset.
  • Physical Abilities: Ability to bend, crouch, kneel, and stand for extended periods.
  • Personal Qualities: Excellent communication skills, client focus, efficiency, flexibility, initiative, and reliability.
Support for Diversity and Inclusion

The Social Kabob is committed to creating a welcoming and inclusive work environment for all employees and customers. We support diversity and inclusion by:

  • Recognizing and valuing the contributions of all employees.
  • Providing accessible and inclusive recruitment policies for persons with disabilities.
  • Supporting newcomers and refugees with foreign credential recognition.
  • Providing awareness training to employees to create a welcoming work environment for youth.
  • Offering flexible onboarding options for Veterans.
  • Facilitating access to Elders for Indigenous workers.
  • Applying hiring policies that discourage age discrimination.
  • Applying hiring policies that discourage discrimination against visible minorities.