Cloud Development Solutions Expert
3 weeks ago
LocalStack 1.0 LocalStack GmbH is a young, fast-growing startup headquartered in Zurich/Switzerland with a development office in Vienna/Austria and remote team members from around the world. Our core product is the LocalStack cloud emulator - a light-weight cloud sandbox running in Docker that allows users to develop cloud applications entirely on their local machines.
We have a large and active open source community (49k+ stars on GitHub) with several 100k active users worldwide and 180M+ downloads to date. With a growing international customer base across Fortune Global 500 companies for our Pro and Enterprise offerings, as well as a globally distributed team of top-notch engineers and GTM experts, we are on an exciting growth journey to become the world's leading platform for local cloud software development.
We are seeking a skilled Technical Account Manager to join our dynamic team. As a Technical Account Manager at LocalStack, you will play a pivotal role in fostering strong client relationships, ensuring customer satisfaction, and supporting the successful implementation of our platform.
Key Responsibilities- Collaborate closely with technical and non-technical stakeholders to understand client needs, address challenges, and drive value from our innovative cloud development platform and emulator solutions.
- Provide technical guidance and expertise to clients, assisting them in maximizing the value of LocalStack services.
- Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships.
- Troubleshoot and resolve technical issues, working closely with the engineering and support teams to ensure timely and effective solutions.
- Bachelor's degree in a relevant technical field or equivalent work experience.
- Proven experience in a Technical Account Manager or similar customer-facing role within the cloud services or software industry.
- Strong technical background with a solid understanding of cloud computing concepts and technologies (strong AWS skills preferred).
- Exceptional communication and interpersonal skills, with the ability to convey complex technical information to both technical and non-technical audiences.
- Competitive salary: €80,000 - €120,000 per year, depending on experience.
- Opportunities for professional development and training.
- Flexible work arrangements.
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