Student Success Team Member

21 hours ago


Toronto, Ontario, Canada Ignite Student Union Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as an IGNITE Sleep Lounge Attendant. In this role, you will provide exceptional service to students and visitors, ensuring their needs are met and exceeded.


Key Responsibilities
  1. Inform students about the operation of the IGNITE sleep lounge and services.
  2. Monitor and maintain the sleep lounge and IGNITE spaces.
  3. Provide information on IGNITE services, events, and policies.
  4. Direct students to relevant resources and support services.
  5. Schedule lounge/bed/rest space and book students for sessions.
  6. Ensure students complete necessary waivers and sign-in procedures.
  7. Offer administrative support to the Student Success Team as needed.
  8. Assist with events and operations related to Ignite, such as the Soup Bar.
  9. Maintain cleanliness, organization, and stock levels in the sleep lounge.

Requirements
  • Current Humber ITAL or University of Guelph-Humber student status.
  • Prior customer service experience (an asset).
  • MS Office proficiency.


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