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Restaurant Operations Manager
2 months ago
The Restaurant Operations Manager is responsible for overseeing the entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing. This role ensures the restaurant is operated in accordance with operational guidelines established by the owner and franchisor.
Key Responsibilities:- Hire and train employees on all company safety and operational policies and procedures.
- Evaluate and discipline employees, and provide an environment of employee appreciation, encouragement, and teamwork.
- Comply with all written and oral rules of store operations and procedures and workplace conduct policies.
- Assist in taking and preparing customer orders of food and drinks with friendly, sanitary, and food control procedures.
- Properly staff the store per sales volume or as approved by the supervisor.
- Ensure the store is opened and ready for business by the required time and remains in full operation until the approved closing time.
- Complete all paperwork and cash deposits before store operations begin.
- Correctly prepare daily reports, inventory, bank deposits, and all other administrative paperwork.
- Serve customers in a fast, courteous, and friendly manner.
- Communicate with customers and fellow employees about orders, training, and needs of employees.
- Satisfy local and state government health requirements.
Requirements:
- 3 or more years of management experience at a restaurant chain.
- Proven track record managing COGS and labor.
- Ability to work flexible hours and days to support business hours and needs.
