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Retail Operations Manager

2 months ago

Edmonton, Alberta, Canada Federated Co-operatives Limited Full time

About the Role:


We are seeking a Retail Operations Manager to join our team at Federated Co-operatives Limited. As a key member of our operations team, you will be responsible for providing exceptional customer service and leading our gas bar operations.



Job Summary:

This is a dynamic opportunity for an experienced retail professional to leverage their skills and expertise in a fast-paced environment. You will work closely with our gas bar attendants to drive sales growth, improve customer satisfaction, and maintain operational efficiency.



Key Responsibilities:

  • Lead and motivate a high-performing team of gas bar attendants to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency
  • Maintain a safe and clean work environment, adhering to company policies and procedures
  • Collaborate with cross-functional teams to achieve business objectives and support organizational goals


Requirements:

  • Minimum of 2 years of experience in a retail operations role, preferably in the gas bar industry
  • Proven track record of success in leading high-performing teams and driving sales growth
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Familiarity with CRS (Customer Relationship System) and willingness to develop and learn
  • Honesty and trustworthiness, with a results-oriented approach and commitment to excellence
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities


What We Offer:

  • Competitive salary: $65,000 - $85,000 per year, depending on experience
  • Employer-contributed pension plan and comprehensive benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment that fosters teamwork and innovation


Please note that this is an estimated salary range based on industry standards and location. The actual salary may vary depending on various factors, including experience and performance.