Assistant Director of Human Resources

4 weeks ago

Old Toronto, Ontario, Canada Hilton Worldwide, Inc. Full time
Job Summary

We are seeking an experienced Assistant Director of Human Resources to join our team at Hilton Worldwide, Inc. As a key member of our Human Resources department, you will play a critical role in supporting the Director in the direction and administration of the Human Resources function.

Key Responsibilities
  • Assist the Director in planning and managing all functions of team member relations, including recruitment and selection, benefit and compensation administration, continuous learning, training and development, performance management, coaching and counselling, and health & safety.
  • Manage and supervise the daily activities of the Human Resources department, ensuring effective facilitation of upward and downward communication.
  • Foster positive team member relations and help to provide a favourable climate for continuous and effective employer-team member relations within the hotel.
  • Build and maintain a positive working relationship between the hotel and recognized Union, addressing issues that arise from a labour relations perspective.
  • Provide Department Heads with the necessary support for continuous learning, training and development of their team members.
  • Promote and organize regular team member performance development reviews in all departments of the hotel.
  • Work with management and team members to ensure the effective facilitation of upward and downward communication.
  • Participate and direct hotel action plans based on the results of the Team Member Engagement Survey.
  • Develop, plan and coordinate Human Resource programs within the Hotel in accordance with Company Human Resources policies, practices and procedures.
  • Advise and ensure compliance with local legislation concerning team members and working conditions.
  • Makes recommendations to the Executive Team on all people-related issues.
  • Assist with the successful running of the Joint Health & Safety Committee.
  • Handle all accident/illness related (WSIB) administration, filing reports, managing claims, monitoring and implementing RTW programs.
  • Assist with the delivery of training programs including Hilton Brand Orientation.
  • Responsible for full-cycle recruitment initiatives for all positions.
  • Benefit Plan Administrator, maintaining and tracking benefit eligibility, enrolment, ongoing changes, and terminations.
  • Maintain the accuracy and integrity of the Human Resources Information System and Payroll.
  • Recommends organizational or procedural changes affecting administrative, clerical or HRIS activities.
  • Control costs when possible and assist in meeting hotel/departmental financial targets.
  • Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines.
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation.
  • Work with local organizations and schools to promote the hospitality industry.
  • Manage investigations and resolutions of team member and management queries.
Requirements
  • Previous HR managerial experience
  • Previous experience in a unionized environment
  • Excellent communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own and in teams
Preferred Qualifications
  • Knowledge of hospitality
  • Previous experience working with payroll systems and processes
About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

We are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel's Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.

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