Human Resources Director

2 months ago

Toronto, Ontario, Canada Hilton Worldwide, Inc. Full time
Job Summary

We are seeking an experienced and skilled Assistant Director of Human Resources to join our team at Hilton Worldwide, Inc. This role is responsible for assisting the Director in the direction and administration of the Human Resources function, ensuring the delivery of outstanding guest service and financial profitability.

Key Responsibilities
  • Assist the Director in planning and managing all functions of team member relations, including recruitment and selection, continuous learning, training and development, performance management, coaching and counselling, and health & safety.
  • Manage and supervise the daily activities of the Human Resources department, fostering positive team member relations and providing a favourable climate for continuous and effective employer-team member relations.
  • Build and maintain a positive working relationship between the hotel and recognized Union, addressing issues that arise from a labour relations perspective.
  • Provide Department Heads with the necessary support for continuous learning, training and development of their team members, promoting and organizing regular team member performance development reviews.
  • Work with management and team members to ensure the effective facilitation of upward and downward communication, participating and directing hotel action plans based on the results of the Team Member Engagement Survey.
  • Develop, plan and coordinate Human Resource programs within the Hotel in accordance with Company Human Resources policies, practices and procedures.
  • Advise and ensure compliance with local legislation concerning team members and working conditions, making recommendations to the Executive Team on all people-related issues.
  • Handle all accident/illness related (WSIB) administration, filing reports, managing claims, monitoring and implementing RTW programs.
  • Assist with the delivery of training programs, including Hilton Brand Orientation, and maintain the accuracy and integrity of the Human Resources Information System and Payroll.
  • Recommend organizational or procedural changes affecting administrative, clerical or HRIS activities, controlling costs when possible and assisting in meeting hotel/departmental financial targets.
  • Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines, ensuring completion of training for hotel security, fire regulations and other health and safety legislation.
  • Work with local organizations and schools to promote the hospitality industry, managing investigations and resolutions of team member and management queries.
About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value, dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

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