Ground Operations Standards Advisor
1 week ago
WestJet is seeking a highly skilled Ground Operations Standards Advisor to join our team. As a key member of our operations team, you will be responsible for developing and communicating standards, guidelines, and procedures that enable frontline teams to create a safe and remarkable experience.
Key Responsibilities:- Develop and maintain a robust Ground Service provider training Acceptance Program and Ground Operations Regulatory Acceptance Program to reduce complexity and increase operational efficiency.
- Participate in change management processes for ground operations-related change activities, addressing safety, operational, and financial risk with stakeholder engagement.
- Support Operational Training teams in ensuring ground ops training programs support standards compliance and safety, cost, and operational goals.
- Create and publish clear communications on changes to WestJet's ground operations standards or programs.
- Maintain the Ground & Winter Operations Sharepoint site, ensuring up-to-date and relevant content, and providing access to required ground operations documentation, information, tools, and manuals.
- Conduct analysis on WestJet's Ground Operations Program vs. IATA standards and recommended practices, as well as Canadian and foreign regulations, to identify opportunities and ensure ongoing alignment.
- 3-6 years of ground operations operational and Training experience.
- Understanding of domestic, transborder, and international airport operations.
- Advanced knowledge of ground operations processes and standards.
- General knowledge of industry standards related to ground operations, such as IATA, ICAO, and ETC.
- Experience supporting airports/airline initiatives involving global/network impacts.
- Experience in creation and publication of corporate communications.
- Experience in delivering virtual presentations.
- Strong verbal and written communication skills, including ability to collaborate with teams across the network while working remotely.
- Ability to manage multiple initiatives and deliverables during the same time.
- Advanced skill level with Microsoft Office Suite (PowerPoint, Word, Outlook, Sharepoint, and Excel).
- Post-secondary education is considered an asset.
- Experience with audit tools, such as Safetyculture, is an asset.
- Experience in project and change management is an asset.
- Understanding of risk assessments is an asset.
- A fun and friendly culture with colleagues who work together to win.
- Travel privileges for you and your family, effective from your start date.
- Savings and Benefit programs that are flexible to meet your specific needs.
WestJet is committed to inclusiveness, equity, and accessibility. If you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
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Ground Operations Standards Advisor
2 weeks ago
Calgary, Alberta, Canada WestJet Full timeGround Operations Standards AdvisorWestJet is seeking a highly skilled Ground Operations Standards Advisor to join our team. As a key member of our operations team, you will be responsible for developing and communicating standards, guidelines, and procedures that enable frontline teams to create a safe and remarkable experience.Key Responsibilities:Develop...
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Calgary, Alberta, Canada WestJet Full timeGround Operations Standards AdvisorWestJet is seeking a highly skilled Ground Operations Standards Advisor to join our team. As a key member of our operations team, you will be responsible for developing and communicating standards, guidelines, and procedures that enable frontline teams to create a safe and remarkable experience.Key Responsibilities:Develop...
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Calgary, Alberta, Canada WestJet Full timeJob SummaryWe are seeking a highly skilled Ground Operations Standards Advisor to join our team at WestJet. As a key member of our Ground Operations department, you will be responsible for developing and communicating standards, guidelines, and procedures that enable frontline teams to create a safe and remarkable experience for our customers.Key...
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