Medical Affairs Coordinator

4 weeks ago

Vancouver, British Columbia, Canada Vancouver Coastal Health Full time
Medical Affairs Coordinator Job Summary

Vancouver Coastal Health is seeking a highly skilled Medical Affairs Coordinator to join our Medical Affairs Administration team. As a Medical Affairs Coordinator, you will play a critical role in providing confidential credentialing and privileging support for VCH Medical Affairs.

Key Responsibilities:
  • Provide confidential credentialing and privileging support for VCH Medical Affairs.
  • Maintain the integrity and confidentiality of all physician demographic and privileging information.
  • Interface with senior management staff and physicians in the course of performing duties, including assisting with handling confidential complaints from medical staff members, responding to inquiries from medical staff regarding credentialing and privileging processes and procedures, and connecting medical staff to the appropriate contacts.
  • Focus primarily on coordination, monitoring, and support of the VCH credentialing and privileging processes.
  • Be responsible for maintaining related databases, ensuring information is available throughout Vancouver Coastal Health (VCH). Primary working relationships are with VCH Physician Relations, Community of Care (CoC) Medical Affairs offices, and senior leadership team members.
Qualifications:
  • Graduation from a recognized administrative assistant/secretarial post-secondary program.
  • Three (3) years' of senior administrative support experience or an equivalent combination of education, training, and experience.
  • Must have advanced word-processing, spreadsheet, database, and presentation software skills.
Knowledge and Abilities:
  • A sound knowledge of physician credentialing and privileging processes.
  • Demonstrated customer-focused approach.
  • Exercises considerable judgment, tact, and discretion and preparing, disclosing, and handling information of a confidential and/or sensitive nature.
  • Ability to develop effective relationships with VCH staff at all levels as well as with external agencies and physicians.
  • Superior computer and technical skills are essential.
  • Ability to influence change and handle conflict.
  • Works well independently and is self-directed.
  • Communicates in a compelling, professional, clear, and understandable manner (both verbally and in writing) in order to represent the team's interests with various stakeholders at all levels of the organization.
  • Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.
  • Ability to organize high-volume workload and set priorities.
  • Independent and effective problem-solving and decision-making capabilities.
  • Practices care and thoroughness when maintaining, monitoring, calculating, and summarizing data and other information.
  • Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.
  • Employs expertise in the use of current computer applications to create a variety of documents and presentations.
  • Physical ability to perform the duties of the position.
Why Join Vancouver Coastal Health?

Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan

Grow your career with employer-paid training and leadership development opportunities

Wellness supports, including counseling, critical incident, and innovative wellness services are available to employees and their immediate families

Award-winning recognition programs to honour staff, medical staff, and volunteers

Access to exclusive discount offers and deals for VCH staff

Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

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