Medical Affairs Coordinator

2 weeks ago

Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

Job Summary

Vancouver Coastal Health is seeking a highly skilled Medical Affairs Coordinator to join their team. As a key member of the Medical Affairs Administration team, you will provide confidential credentialing and privileging support for VCH Medical Affairs.

Key Responsibilities

  • Provide credentialing and privileging support for VCH Medical Affairs, ensuring the integrity and confidentiality of all physician demographic and privileging information.
  • Interface with senior management staff and physicians to perform duties, including handling confidential complaints and responding to inquiries regarding credentialing and privileging processes.
  • Focus on coordination, monitoring, and support of the VCH credentialing and privileging processes, maintaining related databases and ensuring information is available throughout Vancouver Coastal Health.
  • Develop effective relationships with VCH staff, external agencies, and physicians to achieve departmental effectiveness and contribute to organizational success.

Qualifications

Education & Experience

  • Graduation from a recognized administrative assistant/secretarial post-secondary program.
  • Three (3) years' of senior administrative support experience or an equivalent combination of education, training, and experience.
  • Advanced word-processing, spreadsheet, database, and presentation software skills.

Knowledge & Abilities

  • A sound knowledge of physician credentialing and privileging processes.
  • Demonstrated customer-focused approach.
  • Exercises considerable judgment, tact, and discretion when preparing, disclosing, and handling information of a confidential and/or sensitive nature.
  • Ability to develop effective relationships with VCH staff at all levels and with external agencies and physicians.
  • Superior computer and technical skills are essential.
  • Ability to influence change and handle conflict.
  • Works well independently and is self-directed.
  • Communicates in a compelling, professional, clear, and understandable manner (both verbally and in writing) to represent the team's interests with various stakeholders at all levels of the organization.
  • Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.
  • Ability to organize high-volume workload and set priorities.
  • Independent and effective problem-solving and decision-making capabilities.
  • Practices care and thoroughness when maintaining, monitoring, calculating, and summarizing data and other information.
  • Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.
  • Employs expertise in the use of current computer applications to create a variety of documents and presentations.
  • Physical ability to perform the duties of the position.

Why Join Vancouver Coastal Health?

Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.

Benefits

  • Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counseling, critical incident, and innovative wellness services, are available to employees and their immediate families.
  • Award-winning recognition programs to honor staff, medical staff, and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

Equity, Diversity, and Inclusion

We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

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