Senior Technology Specialist, DevOps Expert

1 month ago

Kitchener, Ontario, Canada Accoravillage Full time
About the Role

We are seeking a highly skilled Senior Technology Specialist, DevOps to join our Individual Insurance IT team. As a key member of our team, you will be responsible for maintaining and enhancing shared technology solutions and infrastructure, partnering with cross-functional teams to develop, test, launch, and refine solutions to optimize the organization's service experience.

Key Responsibilities
  • Support the implementation of corporate policies, standards, and procedures that provide effective architecture, governance, and management of Equitable's technical systems and solutions.
  • Work with internal and external teams to increase client satisfaction by improving the quality of systems and products through identification of issues, ongoing maintenance, and implementation of solutions.
  • Perform hands-on configuration and troubleshooting of components, including the maintenance, upgrading, or replacement of hardware and/or application software.
  • Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality standards.
  • Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies.
  • Monitor capacity usage and performance of assigned technologies to assure operational availability and process integrity.
  • Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
  • Provide technical and practice leadership and continuously evolve the capabilities and technologies that enable Continuous Delivery, including change and review workflows, automated CI/CD (continuous integration, continuous deployments), configuration management, continuous testing, and the stewardship of CI/CD tools/platforms.
Requirements
  • 5+ years experience in IT, with multi-domain expertise.
  • Post-secondary degree or equivalent combination of education and experience in the following or related discipline: computer science, computer systems engineering, software engineering.
  • Hands-on experience in software development/design and CI/CD pipelines across multiple projects.
  • Proficient using Azure DevOps Services to create and manage automated pipelines that build, test, and deploy code changes.
  • Experience introducing/integrating with tools to support security scanning and test automation.
  • Configuration management tool experience such as Ansible, Chef, or Puppet is highly desirable.
  • Kubernetes and other container management solutions.
  • Cloud computing, PaaS, IaaS, and related areas are highly desirable.
  • Experience with monitoring tools like Zabbix, OPNET, and/or SPLUNK, or any other monitoring tools/processes.
  • Experience streamlining the development process, reducing manual errors, and ensuring new features are delivered to users quickly and efficiently.
  • Experience working with development teams to integrate code quality checks, automated testing, and deployment strategies in the pipeline, which maintains high standards of software quality and velocity.
  • Experience in automated agile environments delivering infrastructure; monitoring and tooling to high-traffic applications.
  • Experience enforcing security best practices and compliance policies.
  • Experience conducting root cause analysis for system outages or performance issues.
What We Offer
  • A healthy work-life balance with employee wellness top of mind.
  • Annual bonus program, annual vacation allowance, and company-paid benefits program.
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company's pension program with employer matching.
  • Employee resource groups that support an inclusive work environment.
  • Tuition support and specialized program assistance.
  • An onsite, full-service cafeteria with a variety of daily options.
  • Discounts on company products and services, and access to exclusive employee perks.
  • Regular EQ Together events focused on company togetherness and collaboration.

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