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Restaurant Operations Manager

2 months ago


Yarmouth, Nova Scotia, Canada Tim Horton's Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at Tim Horton's. As a key member of our restaurant management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Supervise a team of 5-10 employees, providing guidance, coaching, and development opportunities to ensure high performance and employee satisfaction.
  • Operational Excellence: Implement and maintain operational procedures, ensuring seamless execution of daily tasks, and maintaining high standards of quality and cleanliness.
  • Customer Service: Foster a customer-centric culture, ensuring exceptional service delivery, and addressing customer complaints or concerns in a timely and professional manner.
  • Financial Management: Balance cash, complete balance sheets, and manage inventory to ensure accurate financial reporting and minimize losses.
  • Marketing and Sales: Participate in marketing plans, negotiate arrangements with suppliers, and cost products and services to drive sales growth and profitability.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent communication, leadership, and problem-solving skills, with the ability to work in a fast-paced environment and under pressure.
Work Environment

Our restaurant operates in a fast-paced environment, with a focus on providing exceptional customer service and maintaining high standards of quality and cleanliness. As an Assistant Restaurant Manager, you will be required to work in a standing position for extended periods, with regular breaks to maintain productivity and efficiency.

What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health and dental insurance, and a 401(k) retirement plan.
  • Opportunities for Growth: Opportunities for career advancement and professional development, with a focus on leadership and management skills.
  • Work-Life Balance: A flexible work schedule, with regular breaks and time off to maintain a healthy work-life balance.