Food Service Supervisor
1 week ago
We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
- Food Preparation and Quality Control
- Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
- Supervise and check the assembly of trays to ensure that they are presented in a visually appealing manner.
- Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Customer Service
- Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Administrative Tasks
- Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
- Prepare and submit reports, including food order summaries for the chef.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a food service environment.
- Work Environment
- Fast-paced environment with a combination of sitting, standing, and walking.
- Personal Qualities
- Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and a team player attitude.
This is a permanent position, working 35 hours per week. The language of work is English.
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