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Front End Operations Manager
2 months ago
We are seeking a highly skilled and experienced Front End Manager to join our team at No Frills. As a key member of our store operations team, you will be responsible for providing exceptional customer service, managing store operations, and leading a diverse team of employees.
Key Responsibilities- Customer Service: Provide excellent customer service to all customers, ensuring a positive shopping experience and addressing any customer concerns in a timely and professional manner.
- Store Operations: Manage and maintain the front end of the store, including cash handling, customer service, and visual merchandising.
- Team Leadership: Lead and motivate a diverse team of employees, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed in their roles.
- Inventory Management: Manage and maintain accurate inventory levels, including ordering and receiving merchandise, and ensuring that all products are properly stocked and displayed.
- Loss Prevention: Identify and implement strategies to prevent loss and shrinkage, including monitoring and addressing any potential security risks.
- Communication: Communicate effectively with store management, employees, and customers, ensuring that all parties are informed and aligned with store goals and objectives.
- Education: High school diploma or equivalent required; post-secondary education in a related field an asset.
- Experience: Minimum 2 years of experience in a retail or customer service environment, with a proven track record of success in a leadership role.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people. Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
No Frills is committed to providing a positive and inclusive work environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as opportunities for advancement and professional development.
