Senior Care Community Success Partner

1 week ago


Toronto, Ontario, Canada ExaCare Full time

Transform the senior care industry with ExaCare, a trailblazing health tech company. As a Senior Care Community Success Partner, you will play a pivotal role in ensuring our customers achieve their goals.

Job Overview:

We are seeking a seasoned professional to join our team and help elevate our customer experience. This exciting opportunity requires exceptional communication skills, a deep understanding of our products, and the ability to work independently.

Key Responsibilities:

  • Guide customers through the onboarding process and migrate their data
  • Understand customer needs and ensure they make the most out of our product

What Sets Us Apart:

  • An AI product that revolutionizes the senior care industry
  • A highly engaged and nimble executive team
  • The opportunity to shape long-term relationships with customers in a rapidly growing market
  • Clients achieving their goals and eager to grow partnerships

Requirements:

  • 2-3 years in customer success or consulting, with a passion for operations or customer success roles
  • Clear, professional, and effective communication is essential
  • Comfort with learning technical tools and systems
  • Strong organizational skills to manage multiple priorities
  • Customer-first approach with a genuine commitment to supporting customer needs

Salary: $80,000 - $100,000 per year



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