Retail Sales Associate

2 weeks ago

Ottawa, Ontario, Canada Giant Tiger Full time
{"title": "Job Description", "content": "

At Giant Tiger, we're looking for a talented and enthusiastic Store Associate to join our team in Ottawa. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Medical, dental, and vision benefits
  • Store discount
  • Profit sharing

Responsibilities:

  • Provide exceptional customer service and ensure a high level of customer satisfaction
  • Accurately process customer transactions and maintain a clean and organized checkout area
  • Replenish merchandise and maintain visual merchandising standards
  • Follow up on hot selling items and complete markdowns and SKU changes as needed
  • Perform cycle counts and maintain inventory accuracy
  • Ensure compliance with all policies and procedures, including those related to tobacco and lottery sales
  • Maintain a safe and healthy work environment

Requirements:

  • Strong customer service skills and ability to work effectively in a team environment
  • Ability to work independently and make sound decisions
  • Ability to handle a variety of tasks in a fast-paced environment
  • Attention to detail and ability to maintain accuracy
  • Effective communication and interpersonal skills

Work Schedule:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings, and weekends, up to 24 hours weekly.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

  • Stand and/or walk
  • Bend, twist, and squat
  • Lift and/or move up to 18 kg (40 lbs.)
  • Perform tasks involving firm grasping
  • Perform repetitive tasks requiring a range of hand motions
  • Reach above shoulder height and below waist level
  • Operate equipment, including using a ladder

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities:

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed.

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery.

Ensuring emergency protocols are followed.

"}

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