Store Operations Manager
1 week ago
Lids Inc is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance and operations.
Key Responsibilities- Store Operations: Manage all aspects of store operations, including inventory management, visual merchandising, and store maintenance.
- Customer Service: Provide exceptional customer service, ensuring that every customer has a positive experience in our store.
- Team Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure that team members are equipped to meet sales and customer service goals.
- Sales Growth: Develop and implement strategies to drive sales growth, including analyzing sales data, identifying trends, and making recommendations for improvement.
- Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure that the store is always fully stocked and visually appealing.
- Visual Merchandising: Create visually appealing store displays and windows to drive sales and attract customers.
- Store Appearance: Maintain a high level of store appearance, including ensuring that the store is clean, organized, and well-maintained.
- Experience: 3+ years of retail management experience, preferably in a similar role.
- Education: High school diploma or equivalent required; bachelor's degree preferred.
- Skills: Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
- Technical Skills: Proficient in Microsoft Office, with experience using retail management software a plus.
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