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Restaurant Operations Director

1 month ago

Vancouver, British Columbia, Canada Chachi's Bentall Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Director to join our team at Chachi's Bentall. This is a full-time position responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

About the Role
  • The successful candidate will have experience in managing restaurants, with a proven track record of success in areas such as budgeting, staff management, and customer satisfaction.
  • This role requires strong leadership skills, with the ability to motivate and train staff to achieve high performance standards.
  • The ideal candidate will be a creative problem solver, able to analyze complex issues and develop effective solutions.
Key Responsibilities
  1. Budget Management: Analyze and manage budgets to boost and maintain the restaurant's profits, ensuring accurate forecasting and financial reporting.
  2. Staff Management: Recruit, train, and supervise staff to deliver exceptional customer service and meet business objectives.
  3. Customer Satisfaction: Ensure that customers receive outstanding service, addressing any complaints or concerns promptly and professionally.
  4. Inventory Management: Organize and maintain inventory levels, negotiating arrangements with suppliers to secure competitive pricing.
  5. Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms accurately and efficiently.
Requirements
  • Degree: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years in a similar role, preferably in the hospitality industry.
  • Language: Fluency in English.
  • Work Hours: 30 hours per week.
Salary Information

The estimated salary for this role is between $45,000 and $60,000 per annum, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement.