Banquet Porter Professional

2 days ago

Toronto, Ontario, Canada Silver Hotel Group Full time
Job Title: Banquet Porter

We are seeking a skilled and detail-oriented Banquet Porter to join our team at the Pantages Hotel. The successful candidate will be responsible for setting up, servicing, and breaking down all meetings and events in accordance with our high standards of quality.

About the Role:
  • Setup and break down meeting rooms, ensuring they are well-maintained and clean;
  • Servicing meeting rooms, including catering, AV, and equipment set up/breakdown/maintenance as needed;
  • Communicating with supervisors throughout the shift to ensure proper notification and follow-through of assigned tasks;
  • Maintaining established cleaning schedules to ensure meeting rooms stay presentable;
  • Safely driving and maintaining vehicles for transporting meeting materials;
  • Assisting with inventory control of meeting room and A/V equipment;
  • Ensuring a clean and organized storage area;
  • Ability to assist banquet staff as needed;
Requirements:
  • Prior banquet and/or hospitality experience preferred;
  • Ability to work any day/shift and to work on-call as needed;
  • Willingness to maintain a neat, clean, and well-groomed appearance in accordance with grooming standards;
  • Knowledge of various types of equipment and setup styles used in meeting rooms, including basic knowledge of service standards, guest relations, and etiquette;
  • Ability to set up a room by following a flow chart;
  • Knowledge of AV and electrical equipment setup processes;
  • Working knowledge of safety issues relating to moving equipment, building maintenance, and food safety concerns; basic maintenance skills;
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism;
  • Can work on own as well as part of a team;
  • Adept at understanding guest's service needs;
  • A clear thinker who can remain calm and resolve problems using good judgment;
  • Ability to operate all necessary equipment;
What We Offer:
  • Competitive salary range $45,000 - $55,000 per year, depending on experience;
  • Opportunities for career growth and professional development;
  • Collaborative and dynamic work environment;
  • Award-winning benefits package, including education reimbursement, annual wellness credit, and more;
  • Discounts on hotel stays and other perks;
  • Recognition and rewards program for outstanding performance;
About Us:

Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At Silver Hotel Group, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.

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