SAP Operations Department Manager INTERIM
4 weeks ago
Department Manager INTERIM – Systems, Applications and Products (SAP) – Currently supporting Bayers Lake Superstore #358
As part of our Management Team, you will be a mentor and leader, developing your team through succession planning initiatives, supporting our CORE Values. Part of your responsibility as a Department Manager will include weekly rotational responsibilities/participation as part of our Manager on Duty rotation.
No Previous Retail or Management Experience?
At Atlantic Superstore, we offer a comprehensive training program to the successful applicant. While the successful applicant may benefit from having Food Service/Restaurant or Retail Store Experience or previous experience leading/managing a team, we are on the lookout for a candidate willing to learn and take on a new career in Retail.
Key Responsibilities:
- Direct and supervise all SAP staff to secure efficient in-stock position and courteous customer service
- Ensure productivity within all areas is efficient, achieving expectations within each department
- Respond immediately to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times
- Maximize sales and gross profit, ensuring sales' goals and budgets are met through maximizing the inventory levels 'on hand and in stock positions
- Hire all part-time staff and train new employees
- Support and schedule all colleagues ensuring compliance with our scheduling practices and the strict control of wage costs
- Interpret and administer Company policy and ensure compliance with the Employee Guidelines
- Responsible for maintaining the condition of all service counters, production areas, and offices (5's standards)
- Ensure the safety and sanitation and overall conditions of the assigned work areas including backshop
Requirements:
- Flexibility to work a variety of hours which include days, evenings, (a periodic night shift if needed), and weekends
- Ability to work in a fast-paced environment
- Accept responsibility for department metrics, leadership, and colleague engagement
- Three to five years' experience in the food service/retail service industry considered beneficial
- Prior management experience considered beneficial
- Grade 12 Diploma (GED or equivalent)
- A strong understanding of DATA analytics
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