Retail Interim Operations Manager
2 days ago
Job Overview:
We are seeking an experienced Retail Interim Operations Manager - SAP to join our team at Atlantic Superstore. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our SAP department.
Key Responsibilities:
- Direct and supervise all SAP staff to ensure efficient in-stock positions and courteous customer service
- Ensure productivity within all areas is efficient, achieving expectations within each department
- Respond immediately to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times
- Maximize sales and gross profit, ensuring sales goals and budgets are met through maximizing inventory levels and in-stock positions
- Hire all part-time staff and train new employees
- Schedule colleagues ensuring compliance with scheduling practices and strict control of wage costs
- Interpret and administer company policy and ensure compliance with employee guidelines
- Maintain the condition of all service counters, production areas, and offices (5's standards)
- Ensure the safety and sanitation of assigned work areas including backshop
Requirements:
- Flexibility to work a variety of hours including days, evenings, periodic night shifts, and weekends
- Ability to work in a fast-paced environment
- Achieve department metrics, leadership, and colleague engagement
- Three to five years' experience in the food service/retail service industry beneficial
- Prior management experience beneficial
- Grade 12 Diploma (GED or equivalent) required
- Strong understanding of data analytics required
Salary: $60,000 - $80,000 per year
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