Chief Digital Transformation Officer

3 weeks ago

Toronto, Ontario, Canada CSC Generation Enterprise Full time
Chief Digital Officer

CSC Generation Enterprise is a pioneering AI-enabled multi-brand platform that revolutionizes retailers into profitable, digital-first, consumer-centric businesses. Our retail platform is purpose-built around our core M&A strategy, driving alpha by encoding revenue growth, unit margin management, and expert-level retail practices into automation and AI. We own and operate over 10 retail, eCommerce, and wholesale brands, including Sur La Table, Backcountry, and One Kings Lane.

Job Summary

The Chief Digital Officer will be a visionary leader responsible for spearheading and overseeing the company's digital business. The ideal candidate will have a proven track record of leveraging technology to enhance business operations, improve customer experiences, and drive revenue growth. This role requires a strategic thinker with the ability to balance innovation, data-driven decision-making, and operational excellence.

Key Responsibilities
  1. Digital Strategy & Growth:
    • Develop and implement strategic plans that meet the Company's aspirations and financial goals.
    • Identify and evaluate digital opportunities that drive competitive advantage and enhance customer value.
    • Collaborate with executive leadership to ensure digital initiatives align with organizational goals.
    • Oversee the company's paid acquisition marketing efforts and expand the program efficiently and with a focus on data-driven growth.
    • Create and execute on strategies that further enhance the omnichannel business and foster the blur between digital and brick & mortar.
  2. Leadership:
    • Drive the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.
    • Provide inspirational leadership and direction and ensure the continued development and management of a high-performing team.
    • Bring an entrepreneurial mindset to the role, exploring innovative digital strategies, taking calculated risks, and driving transformative change within the company.
  3. Product & Technology:
    • Define the enterprise roadmap for developing products and features that enhance the customer experience and drive conversion and profitability.
    • Evaluate and implement digital tools and platforms to streamline operations and enhance efficiency.
  4. Customer Experience Enhancement:
    • Champion customer-centric digital experiences across all touchpoints.
    • Implement strategies to enhance the overall customer journey through digital channels.
  5. Data-Driven Decision Making:
    • Leverage data analytics and insights to inform decision-making processes.
    • Implement data-driven strategies for marketing, sales, and operational effectiveness.
Requirements
  • Proven experience as a CDO or in a similar senior digital leadership role.
  • Prior start-up experience.
  • Demonstrated ability to develop and implement successful strategic plans.
  • Deep understanding of financial strategies and finance-related performance metrics.
  • Proven track record of successfully managing P&L for digital businesses, with a strong focus on revenue and profit growth.
  • In-depth knowledge of the digital marketing landscape, including SEO, SEM, social media, and e-commerce platforms.
  • Excellent communication and collaboration skills.
  • Strong leadership and people management capabilities.
  • Bachelor's degree in a relevant field; advanced degree preferred.
What's in it for you?
  • Massive career growth opportunities.
  • Competitive compensation.
  • Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid.
  • Company Provided Life Insurance equal to one year salary.
  • RRSP matching.
  • 3 weeks' vacation.
  • Birthday off with pay.
  • Paid holidays.
  • Complimentary DirectBuy Membership.
  • Remote Opportunity OR Hybrid work options- 2 days in our offices in Toronto, ON.

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact hrbenefits@cscshared.com.

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