Clinical Support Specialist

4 weeks ago


Toronto, Ontario, Canada Dynacare Full time

**Company Overview**

Dynacare is a leading provider of healthcare solutions, dedicated to helping Canadians achieve a healthy future with care and wellness services that are convenient, understandable, and accessible.

As a Clinical Support Specialist, you will play a vital role in delivering exceptional patient care and contributing to the company's mission to make a positive impact on people's lives.

**Salary:** $45,000 - $55,000 per year (estimated), based on industry standards and location.

**Job Description: Laboratory Assistant (Float)**

You will be responsible for processing blood samples and other laboratory specimens, entering requisitions and results accurately, and providing customer service to create a positive patient experience.

You will also be part of a dynamic team working in our Laboratory and Health Services Center locations in the Toronto area, Monday to Saturday, between 7:00 am and 5:00 pm.

Key Responsibilities:

  • Process blood samples and other laboratory specimens
  • Enter requisitions and results accurately
  • Provide customer service to create a positive patient experience
  • Obtain quality blood samples using skillful venipuncture techniques
  • Sort and steer specimens, perform ECGs, Holter Hookups, paternity tests, urine, drug, and breath alcohol collections
  • Ensure specimens and supporting documentation are completed as required

Required Skills and Qualifications:

  • Completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
  • Customer-focused with a genuine care for patients' health
  • Skilled in phlebotomy, with the ability to manage anxious patients
  • Prioritize and self-manage within a deadline-oriented environment
  • Extremely detail-oriented

Benefits:

  • Award-winning 'Top Employer' with meaningful career opportunities
  • Access to a health and wellness benefits program
  • Growth and development opportunities through internal mobility
  • RRSP match benefits and an employee stock purchase program

Equal Opportunity Employer:

Dynacare is committed to attracting, selecting, advancing, and treating all individuals fairly, regardless of their background, culture, or abilities.



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