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Product Implementation Specialist

2 months ago

Vancouver, British Columbia, Canada Trulioo Information Services Inc. Full time
About the Role

We are seeking a highly skilled Product Implementation Specialist to join our team at Trulioo Information Services Inc.

Key Responsibilities
  • Serve as the primary subject matter expert in their designated domain, providing advanced technical assistance to enterprise clients and partners.
  • Collaborate with multiple departments, including Product Management, Sales, Account Management, and Data Analytics, to build customer feedback loops and drive constant improvement.
  • Develop and maintain in-depth knowledge of Trulioo's Platform and Services, with a focus on Identity Document Verification.
  • Work closely with Engineering, DevOps, and Management teams to identify and resolve technical issues.
  • Provide training and support to technical teams as needed.
Requirements
  • Minimum 3 years of experience in a role building, supporting, and troubleshooting front-end SaaS applications.
  • Strong technical skills in software troubleshooting, ad-hoc script writing, and documentation.
  • Experience with Javascript, Node, and mobile browsers is highly desirable.
  • Post-Secondary Degree in Computer Science/Engineering is preferred.
What We Offer

As a Product Implementation Specialist at Trulioo, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company.