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Product Implementation Specialist
2 months ago
We are seeking a highly skilled Product Implementation Specialist to join our team at Trulioo Information Services Inc.
Key Responsibilities- Serve as the primary subject matter expert in their designated domain, providing advanced technical assistance to enterprise clients and partners.
- Collaborate with multiple departments, including Product Management, Sales, Account Management, and Data Analytics, to build customer feedback loops and drive constant improvement.
- Develop and maintain in-depth knowledge of Trulioo's Platform and Services, with a focus on Identity Document Verification.
- Work closely with Engineering, DevOps, and Management teams to identify and resolve technical issues.
- Provide training and support to technical teams as needed.
- Minimum 3 years of experience in a role building, supporting, and troubleshooting front-end SaaS applications.
- Strong technical skills in software troubleshooting, ad-hoc script writing, and documentation.
- Experience with Javascript, Node, and mobile browsers is highly desirable.
- Post-Secondary Degree in Computer Science/Engineering is preferred.
As a Product Implementation Specialist at Trulioo, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company.