Customer Service Representative
3 weeks ago
About Mitten Building Products
Mitten Building Products is a leading manufacturer of exterior building solutions, serving both residential and commercial markets across North America. Our products are the cornerstone of the communities where people live, work, and play.
Job Description
The Customer Service Representative will be responsible for taking and processing orders, responding to customers through various channels, and ensuring customer satisfaction by anticipating needs and proposing appropriate solutions from our product portfolio.
Key Responsibilities
- Create and manage order entries.
- Prepare daily order schedule and distribute to warehouse staff.
- Collaborate with warehouse to address shipping errors and discrepancies.
- Address delivery-related issues such as late shipments, shortages, and damaged products.
- Prepare all required paperwork for freight claims due to damages and arrange for credit or reshipment.
- Process transactions including payments and credits.
- Service customers directly by telephone, email, mail, over the counter, and in the showroom.
- Respond to customers and sales representatives on inquiries pertaining to product, shipping, warranty, etc.
- Support outside sales team by adopting internal processes to ensure customer satisfaction.
- Product knowledge to assist dealers/customers with parts or install inquiries.
- Participate in local trade shows, occasionally requiring weekend support.
- Complete other tasks as requested by Branch Manager.
Qualifications
Education
- Completion of college/vocational or technical training (minimum requirement: Grade 12 or GED).
- Computer literate; proficiency in using the MS Office Suite including Word, Excel, and Outlook.
- Knowledge of building materials and construction techniques is an asset but not required.
Skills and Attributes
- Inside Sales or Order Desk experience is an asset.
- Strong administrative, organizational, time management, and prioritizing skills.
- Able to handle a fast-paced, demanding environment and to act with urgency when necessary.
- Customer-focused attitude with a high level of professionalism and discretion.
- Dedicated team player that can work effectively with their own team as well as other departments to achieve goals.
- Attention to detail and ability to follow up on customer orders.
- Excellent communication, interpersonal skills, and ethics.
-
Customer Service Representative
3 weeks ago
Mount Pearl, Canada Circle K Full timeCustomer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job DescriptionAt Circle K, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
1 month ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job DescriptionAt Circle K, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
2 weeks ago
Mount Pearl, Canada Eastern Siding & Window World Full timeAt Eastern Siding & Window World, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering and picking up messages, parcels, and other items by hand. You will also operate and drive automobiles, vans, and light trucks to pick up and deliver various items and...
-
Customer Service Representative
5 months ago
Mount Pearl, Canada Circle K Full timeStore 6002107: 22 Commenwealth Ave, Mount Pearl, Newfoundland and Labrador A1N 1W6 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift...
-
Customer Service Representative
3 weeks ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
3 weeks ago
Mount Pearl, Canada Farm Credit Canada Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and maintaining accurate records.Key...
-
Customer Service Representative
1 month ago
Mount Pearl, Canada Mitten Building Products Full timeAbout Us Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play -from homes to hospitals, grade schools to grocery stores, manufacturing facilities...
-
Customer Service Representative
3 weeks ago
Mount Pearl, Canada Mitten Building Products Full timeAbout Mitten Building ProductsWe are a leading manufacturer of exterior building products in North America, committed to delivering exceptional service and quality to our customers. Our team is dedicated to understanding customer needs and providing tailored solutions from our product portfolio.Job DescriptionThe Customer Service Representative will be...
-
Customer Service Representative
2 weeks ago
Mount Pearl, Canada Mitten Building Products Full timeAbout UsMitten Building Products is a leading manufacturer of exterior building solutions, serving both residential and commercial markets across North America. Our products are the cornerstone of the communities we serve, positively contributing to the places where people live, work, and play.Job DescriptionThe Customer Service Representative will be...
-
Customer Service Representative
3 weeks ago
Mount Pearl, Canada Mitten Building Products Full timeAbout Mitten Building ProductsWe are a leading manufacturer of exterior building products, serving both residential and commercial markets across North America. Our products are the cornerstone of the communities where people live, work, and play.Job DescriptionThe Customer Service Representative will be responsible for taking and processing orders,...
-
Customer Service Representative
1 month ago
Mount Pearl, Canada Mitten Building Products Full timeAbout Mitten Building ProductsMitten Building Products is a leading manufacturer of exterior building solutions, serving both residential and commercial markets across North America. Our products are the cornerstone of the communities we serve, positively contributing to the places where people live, work, and play.Job DescriptionWe are seeking a highly...
-
Customer Service Representative
1 month ago
Mount Pearl, Canada Mitten Building Products Full timeAbout Mitten Building ProductsMitten Building Products is a leading manufacturer of exterior building solutions, serving both residential and commercial markets across North America. Our products are the cornerstone of the communities we serve, positively contributing to the places where people live, work, and play.Job DescriptionWe are seeking a highly...
-
Customer Service Representative
4 weeks ago
Mount Pearl, Canada Farm Credit Canada Full timeAt Farm Credit Canada, we're looking for a skilled and customer-focused individual to join our team as a Customer Service Representative. This is a casual, part-time opportunity to provide exceptional service to our customers and support our office operations.Key Responsibilities:Respond to customer inquiries in person and over the phone, providing accurate...
-
Customer Service Representative
5 months ago
Mount Pearl, Canada Capital Collision Full timeCapital Auto Group is widely recognized for an uncompromising commitment to the highest standards of integrity and quality, product selection and service, and on making a positive contribution to the community in which we operate. Do you enjoy customer service and working with a team? We are looking for an energetic, motivated, self-starter to join us at...
-
Part Time Overnight Customer Service Representative
5 months ago
Mount Pearl, Canada Circle K Full timeStore 6002527: 14 Commonwealth Ave., Mount Pearl, Newfoundland and Labrador A1N 1W5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift...
-
Customer Service Associate
4 weeks ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job DescriptionAt Circle K, we are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store...
-
Customer Service Associate
1 month ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store...
-
Customer Service Associate
1 month ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store...
-
Customer Service Associate
1 month ago
Mount Pearl, Canada Circle K Full timeCustomer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store...
