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2 months ago
At Nature's Touch Frozen Foods, we are seeking a highly skilled and detail-oriented Quality Assurance Coordinator to join our team.
Job Summary:
The Quality Assurance Coordinator will be responsible for ensuring the certifications, standards, and ways of working in place at Nature's Touch are maintained and respected at all times. This role requires a hard-working, detail-oriented individual who is not afraid to roll up their sleeves and work closely with all departments in a highly collaborative atmosphere of continuous improvement.
Key Responsibilities:
- Provide proper training and coaching to the QA technicians' team, regularly visit other shifts, and ensure all food safety and quality assurance tasks are completed.
- Be the HACCP and SQF practitioner, ensuring compliance with our factory regulations, certifications, documentation, standards, specifications, and GMPs.
- Curious and proactive in detecting potential risks and acting to mitigate observed risks.
- Ensure effectiveness using thorough investigation, root cause analysis, and CAPA when deviations, non-conformances, or complaints are raised.
- Follow and act as a reference and a positive mobilizer in ensuring the EMP, GMP, and GDP are followed by all employees.
- Oversee the day-to-day execution of the quality operations inspections and the raw material and finished goods' hold and release process.
- Work in collaboration and provide technical food safety and quality expertise to colleagues from other departments.
- Support internal and external audits.
- Actively contribute to data collection and improvement initiatives to meet target KPIs.
- Participate in the validation and qualification process when new products, equipment, processes, etc.
Requirements:
- University degree in Food Science and Technology or equivalent.
- Minimum of 5 years of relevant experience in the food manufacturing sector or equivalent.
- Excellent communication skills in English and French (written and spoken to serve our internal and external customers).
- Strong knowledge of Microsoft Office.
- Strong knowledge of HACCP and GFSI. (SQF is an asset.)
- Capable of working in a cold environment for a few hours (with the appropriate clothing provided).
- Required qualities: Excellent ability to work in a team, rigorous, autonomous, organized, and structured, good priority management, sense of urgency, initiative, good analytical skills, and respect for confidentiality.