Case Processing Administrator

3 days ago

Mississauga, Ontario, Canada Venera Immigration Inc Full time
Job Title: Case Processing Administrator

Venera Immigration Inc is seeking a highly organized and detail-oriented Case Processing Administrator to join our team. As a Case Processing Administrator, you will be responsible for processing immigration cases, ensuring timely and accurate completion of tasks, and providing exceptional customer service to our clients.

Key Responsibilities:
  • Process immigration cases from intake to completion, ensuring all necessary documentation is collected and submitted to relevant authorities.
  • Verify and update client information, ensuring accuracy and completeness of records.
  • Communicate with clients, stakeholders, and government agencies to resolve issues and provide updates on case status.
  • Maintain accurate and up-to-date records, both physical and electronic, of client interactions and case progress.
  • Collaborate with team members to ensure seamless case processing and resolution.
  • Perform data entry and maintain accurate records of case-related data.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
Requirements:
  • 2 years of experience in case processing, immigration, or a related field.
  • Excellent organizational and time management skills, with ability to prioritize tasks and meet deadlines.
  • Strong communication and interpersonal skills, with ability to work effectively with clients, stakeholders, and team members.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A fun and collaborative team culture.

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