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Front Desk Clerk

4 weeks ago

Langley, Canada Comfort Inn & Suites Full time

Job Title: Front Desk Clerk

Job Summary: We are seeking a Front Desk Clerk to join our team at Comfort Inn & Suites. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.

Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Requirements:

  • Experience an asset
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week