Customer Service Representative

5 days ago


Moncton, New Brunswick, Canada AK Transportation Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at AK Transportation. As a key member of our customer-facing team, you will be responsible for developing and implementing effective communication strategies to ensure exceptional customer experiences.

Key Responsibilities:

  • Develop and implement communication strategies to enhance customer engagement and satisfaction
  • Evaluate and improve existing communication programs to ensure alignment with company goals
  • Provide expert advice to clients on advertising and sales promotion strategies
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer service experiences

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Dental plan
  • As per collective agreement
  • Permanent employment
  • 35 to 40 hours per week

Language of Work: English



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