Customer Service Representative
5 days ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at AK Transportation. As a key member of our customer-facing team, you will be responsible for developing and implementing effective communication strategies to ensure exceptional customer experiences.
Key Responsibilities:
- Develop and implement communication strategies to enhance customer engagement and satisfaction
- Evaluate and improve existing communication programs to ensure alignment with company goals
- Provide expert advice to clients on advertising and sales promotion strategies
- Respond to customer inquiries and concerns in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer service experiences
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Dental plan
- As per collective agreement
- Permanent employment
- 35 to 40 hours per week
Language of Work: English
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