Front Desk Clerk

3 weeks ago


CarletonsurMer, Quebec, Canada Comfort Inn & Suites Full time

Job Summary: We are seeking a skilled Front Desk Clerk to join our team at Comfort Inn & Suites. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Requirements:

  • Will train
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week


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