Hotel Front Desk Clerk
2 weeks ago
Job Summary: We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Comfort Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:
- Guest Service: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Room Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
- Communication: Answer telephone calls, relay messages, and contact customers to deliver requested wake-up calls.
- Customer Service: Provide exceptional customer service, respond to guest inquiries, and resolve any issues that may arise.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Language: English.
- Work Hours: 30 to 40 hours per week.
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