Hotel Front Desk Clerk

2 weeks ago


CarletonsurMer, Quebec, Canada Comfort Inn & Suites Full time

We are seeking a skilled Hotel Front Desk Clerk to join our team at Comfort Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Registration and Check-In: Register arriving guests, assign rooms, and provide a warm welcome to our hotel.
  • Guest Services: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
  • Payment and Billing: Process guests' departures, calculate charges, and receive payments in a timely and efficient manner.
  • Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and contact customers to deliver requested wake-up calls.

Requirements: Secondary (high) school graduation certificate and a willingness to learn and grow with our team. We offer a permanent position with a competitive salary and benefits package.



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