New Student Experience Coordinator

4 weeks ago


St Catharines, Ontario, Canada Brock University Full time

Brock University is seeking a highly motivated and experienced professional to join our team as a New Student Experience Coordinator. This role plays a pivotal part in fostering a supportive and inclusive environment that contributes to student success and retention.

The successful candidate will be responsible for designing, developing, implementing, and maintaining integrated programs, events, and initiatives intended to foster student engagement, enhance student success, support successful transition into the university, and enhance the overall experience for students.

The New Student Experience Coordinator will collaborate closely with various partners, including faculty, staff, and student organizations, to ensure a comprehensive and holistic approach to supporting new students and their success.

The ideal candidate will have a strong background in student engagement and development, orientation and transition theory, and event planning and execution. They will also possess excellent interpersonal skills, including the ability to use tact and diplomacy while interacting with a wide range of internal and external partners.

The New Student Experience Coordinator will be responsible for:

  • Researching, planning, marketing, implementing, and evaluating programming and resources that support the transition, retention, and success of students at Brock University;
  • Engaging campus partners to review, plan, and implement programs and/or adapt existing programs;
  • Researching, designing, marketing, and executing annual programs that meet the needs of Brock's diverse students tied to student success and retention;
  • Overseeing a series of student-focused programs, both virtual and in-person, directed primarily at New-to-Brock student populations, that emphasize a successful transition to Brock, the Niagara region, and University life;
  • Leading the planning and delivery of orientation/training/events that support students' successful integration into the university and university life;
  • Planning and implementing campus-wide events to help all students connect with campus resources in collaboration with other student service areas and other university partners;
  • Coordinating the recruitment, training, and supervision of student leaders, volunteers, and peer mentors to assist with orientation/event/program activities and serve as resources for students;
  • Developing and proposing outcomes and methods of assessment for programs, including metrics, surveys, focus groups, and direct assessment of the student experience;
  • Maintaining accurate records and data related to student participation, engagement, and outcomes, and preparing reports as needed for departmental and institutional assessment purposes;
  • Building relationships and maintaining regular, professional communication with partners across the Brock community and with external partners;
  • Collaborating with campus partners to ensure students are provided with the necessary support, resources, and information pertinent to their Brock University experience.

The successful candidate will have a strong background in student engagement and development, orientation and transition theory, and event planning and execution. They will also possess excellent interpersonal skills, including the ability to use tact and diplomacy while interacting with a wide range of internal and external partners.

Brock University is an inclusive, welcoming community that offers a wide range of unique career opportunities for those with passion, energy, and expertise. We are looking for team members who want to help us continue to deliver an exceptional student experience, perform impact-driven research, and generate life-changing breakthroughs for our world.

Apply now to join our team and be a part of shaping the future of Brock University



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