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Barber Shop Manager
2 months ago
We are seeking a dynamic and enthusiastic individual to lead our team as a Barber Shop Manager at Tommy Gun's Original Barbershop.
Position OverviewThe successful candidate will be responsible for ensuring every client has an exceptional experience from the moment they step through our doors. This includes:
- Exceptional Customer Service Skills - providing outstanding service to every guest, every time
- Mastering Excellent Written and Verbal Communication Skills - being the voice that answers emails and phone calls, manages service queues, and supports the team
- Exceptional Time-Management Skills - juggling competing priorities and managing the shop's operations
- Collaborating with the Shop Leadership Team - working together to achieve business goals and objectives
- Recruiting, Retaining, Training, and Managing Team Members - building a high-performing team that delivers exceptional results
- Managing Customer Service, Queues, and Guest Interactions - ensuring every client has a positive experience
- Providing Weekly and Monthly Reporting Requirements - analyzing sales, KPIs, payroll, and other key metrics to inform business decisions
- Familiarity with Visual Merchandising and Product Inventory - maintaining a visually appealing store and managing product inventory effectively
- Performing Other Duties as Outlined by the Business Owner - adapting to changing business needs and priorities
To be successful in this role, you will need:
- Exceptional Customer Service Skills - a passion for delivering outstanding service to every guest
- Excellent Written and Verbal Communication Skills - the ability to communicate effectively with clients, team members, and management
- Exceptional Time-Management Skills - the ability to juggle competing priorities and manage the shop's operations effectively
- Collaborative Mindset - a willingness to work collaboratively with the shop leadership team to achieve business goals
- Leadership and Management Skills - the ability to recruit, retain, train, and manage a high-performing team
- Analytical and Problem-Solving Skills - the ability to analyze sales, KPIs, payroll, and other key metrics to inform business decisions
- Familiarity with Visual Merchandising and Product Inventory - a basic understanding of visual merchandising and product inventory management
As a Barber Shop Manager at Tommy Gun's Original Barbershop, you will enjoy:
- A Clean, Safe, and Positive Work Environment - a welcoming and supportive work environment
- A Fun, Busy, and Friendly Atmosphere - a dynamic and engaging work environment
- Opportunities for Growth and Career Advancement - opportunities to develop your skills and advance your career
- A Staff Discount on Our Large Product Selection - a discount on our products and services
- A Positive Company Culture - a culture that values teamwork, respect, and open communication
We are committed to providing an unparalleled experience for our clients and our team members. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.