Bilingual Group Underwriter I

7 days ago

Canada Empire Life Full time
About the Role

We are seeking a highly skilled and motivated Bilingual Group Underwriter I to join our team at Empire Life. As an entry-level underwriting opportunity, this role is focused on quoting non-complex group policies and administering non-complex requests to quote, amendment requests, and renewals.

Key Responsibilities
  • Process non-complex requests to quote, amendment requests, and renewals accurately and within established turnaround time to support business sales and profitability goals.
  • Support with quoting, amending, and renewal activity in the non-complex space, including core, core arrangements, and specialty lines of business.
  • Use experience and judgment, in conjunction with underwriting guidelines, product and service knowledge to determine optimal solutions to meet customer needs and requirements.
  • Ensure the profitability of group business through the use of subsidy application on both new business, renewals, and amendments.
  • Develop and present a business case to support pricing decisions; conduct non-risk assessment and make decisions on final pricing within defined parameters.
  • Provide consistent interpretation of group insurance policy terms to customers and distribution partners in support of divisional goals.
  • Work collaboratively with other team members to support processing requirements.
  • Manage and execute all non-complex underwriting related escalations internally within defined parameters - consulting and/or escalating to the manager where required.
  • Act as a key contact with distribution partners and internal stakeholders; escalate issues to management as required.
Requirements
  • Bilingualism in French and English is required.
  • 1+ years work experience in the group insurance/financial services industry.
  • Proven knowledge of group benefits products, contractual provisions, risk assessment, and pricing methodologies.
  • Superior customer relations skills.
  • Proficient in Microsoft Office Suite and able to navigate a CRM platform.
  • GBA or CEBS Designation or interest in pursuing.
  • Completion of a community college diploma in a relevant field.
  • Ability to work independently and as a team member.
  • Ability to think logically, analyze, and solve problems.
  • Ability to organize/schedule both people and information.
  • Creative problem solver/data-based root cause solution bias.
What We Offer
  • Competitive salaries with annual pay increases.
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non-sales positions.
  • Competitive uncapped commission, for sales positions.
  • A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health, and dental and a generous health account.
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date.
  • A defined contribution pension plan with generous employer matching.
  • Top-up programs for parental leave and compassionate leave.
  • Employer-sponsored wellness and recognition programs.
  • A cash employee referral program.

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