Resettlement Housing Specialist

3 weeks ago

Toronto, Ontario, Canada Good Shepherd Centres Full time
Job Description

Good Shepherd Centres is seeking a skilled Resettlement Housing Worker to enhance the dignity and quality of life for clients in personal crisis. The successful candidate will report to the Director of Programs and Operations and work collaboratively with statutory agencies and other voluntary bodies to provide comprehensive case management services.

The Resettlement Housing Worker will be responsible for assessing clients, assisting and advising on housing, social assistance, education, and other health and social issues. They will also provide case management/counselling services, help clients link with services, and coordinate services utilized by clients.

The ideal candidate will have a Bachelor's degree in social work or equivalent, with a minimum of two years' experience in case management. They will possess a thorough understanding of homelessness, poverty, health, and related issues, as well as knowledge of relevant statutory and volunteer services.

The successful candidate will be able to work in a fast-paced and changing work environment, with excellent written communication and computer skills. They will also have strong interpersonal and problem-solving skills, with the ability to maintain teamwork and work professionally with clients, visitors, and co-workers.

Key Responsibilities:

  • Provide case management/counselling services to resettlement clients
  • Assist clients in seeking alternative long-term accommodation
  • Help clients link with services and coordinate services utilized by clients
  • Assist clients during the resettlement process and provide support, direction, and encouragement
  • Provide information on community resources and government programs to clients
  • Advocate on behalf of clients to improve access to services
  • Identify gaps in services and help develop new programs in concert with other departments

Qualifications:

  • Actively practices the Mission, Vision, and Values of Good Shepherd Centres
  • Two years' minimum case management experience
  • Bachelor's degree in social work or equivalent
  • Thorough understanding of homelessness, poverty, health, and related issues
  • Knowledge of relevant statutory and volunteer services
  • Excellent written communication and computer skills
  • Strong interpersonal and problem-solving skills

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match

Education:

  • Bachelor's Degree (preferred)

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