Club Manager

2 months ago

Vancouver, British Columbia, Canada Vancouver Full time

Job Summary

The Manager, 200 Level Clubs is responsible for overseeing and managing the food and beverage operation for four private season ticket member clubs and restaurants at Rogers Arena. This role requires delivering superior customer service and creating memorable dining experiences through effective hiring, managing, and training of part-time staff.

Key Responsibilities

  • Provide leadership, development, and motivation to the team to ensure guest experience is always paramount through consistent delivery of high-quality food and beverages
  • Oversee day-to-day and event activity to ensure proper planning and execution including staff scheduling, room readiness, and internal product orders
  • Provide oversight on post-event administrative responsibilities such as cash reconciliations, gratuities disbursements, product orders, staff hours submissions, and operational issues
  • Maximize resources and inventories by managing cost, maintaining equipment, and monitoring inventory and budget to ensure the best use of inventory and allocation of expenses
  • Support other Hospitality departments on an as needed basis for other events such as internal events or significant catering functions (on or offsite)

Requirements

  • At least three years of industry leading fine dining food and beverage operations
  • A strong on-floor presence and demonstrated hands-on approach
  • An exceptional, polished, professional presence
  • Superior communication and conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
  • Strong commitment to a premium level of quality and service and an ability to develop and create dining experiences that drive customer satisfaction and loyalty
  • Strong food, wine, and beverage knowledge
  • Strong solutions based problem-solving skills, including the ability to analyze current business problems and implement recommended action plans
  • Strong emotional management skills and an ability to maintain a calm demeanor and react appropriately and effectively to situations as they arise
  • Excellent planning and organizational skills with the ability to handle conflicting deadlines and prioritize accordingly
  • Flexibility and willingness to work evenings, weekends, and holidays

About Vancouver

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.

  • Club Operations Manager

    4 weeks ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Club Operations ManagerThe Club Operations Manager is responsible for overseeing the food and beverage operations for four private season ticket member clubs and restaurants at Rogers Arena. This role requires delivering superior customer service and creating memorable dining experiences through effective hiring, managing, and training of part-time staff.Key...

  • Bar Manager

    2 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Opportunity at The Vancouver ClubWe are seeking an experienced Bar Manager to join our team at The Vancouver Club, a distinguished private members club in downtown Vancouver. As a Bar Manager, you will be responsible for leading our beverage service team and ensuring exceptional service to our members and guests.Key Responsibilities:Train and...

  • Bar Manager

    2 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Opportunity at The Vancouver ClubWe are seeking an experienced Bar Manager to join our team at The Vancouver Club, a distinguished private members club in downtown Vancouver. As a Bar Manager, you will be responsible for leading our beverage service team and ensuring exceptional service to our members and guests.Key Responsibilities:Train and...

  • Bar Manager

    2 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Job DescriptionWe are seeking a highly skilled and experienced Bar Manager to lead our beverage team at The Vancouver Club, a prestigious private members club in downtown Vancouver.The ideal candidate will have a proven track record of delivering exceptional service, managing beverage operations, and developing training programs for staff.Key...

  • Bar Manager

    2 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Job DescriptionWe are seeking a highly skilled and experienced Bar Manager to lead our beverage team at The Vancouver Club, a prestigious private members club in downtown Vancouver.The ideal candidate will have a proven track record of delivering exceptional service, managing beverage operations, and developing training programs for staff.Key...

  • Bar Manager

    2 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Job DescriptionWe are seeking a highly skilled and experienced Bar Manager to lead our beverage team at The Vancouver Club, a prestigious private members club in downtown Vancouver.The ideal candidate will have a proven track record of delivering exceptional service, managing beverage operations, and developing training programs for staff.Key...

  • Bar Manager

    2 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Job DescriptionWe are seeking a highly skilled and experienced Bar Manager to lead our beverage team at The Vancouver Club, a prestigious private members club in downtown Vancouver.The ideal candidate will have a proven track record of delivering exceptional service, managing beverage operations, and developing training programs for staff.Key...

  • Bar Manager

    4 weeks ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Opportunity at The Vancouver ClubWe are seeking an experienced Bar Manager to join our team at The Vancouver Club, a distinguished private members club in downtown Vancouver. Established in 1893, our club has a rich history and a commitment to exceptional service.Key Responsibilities:Train and develop beverage service staff, including developing...

  • Bar Manager

    4 weeks ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Bar Manager Opportunity at The Vancouver ClubWe are seeking an experienced Bar Manager to join our team at The Vancouver Club, a distinguished private members club in downtown Vancouver. Established in 1893, our club has a rich history and a commitment to exceptional service.Key Responsibilities:Train and develop beverage service staff, including developing...

  • Club Operations Manager

    1 week ago

    Vancouver, British Columbia, Canada Vancouver Full time

    POSITION SUMMARY The Food and Beverage Manager at Rogers Arena oversees and manages the daily operations for four private season ticket member clubs and restaurants. This role focuses on delivering exceptional customer service, creating memorable dining experiences, and ensuring the highest standards of service and hospitality. KEY RESPONSIBILITIES Manage...

  • Executive Sous Chef

    1 week ago

    Vancouver, British Columbia, Canada Royal Vancouver Yacht Club Full time

    Job Title: Executive Sous ChefAt the Royal Vancouver Yacht Club, we are seeking a highly skilled and experienced Executive Sous Chef to join our kitchen team. As a key member of our culinary team, you will be responsible for assisting the Executive Chef in the planning, preparation, and presentation of food and beverages. You will work closely with our...

  • Hospitality Operations Manager

    1 day ago

    Vancouver, British Columbia, Canada Vancouver Full time

    The Hospitality Operations Manager, Private Clubs is a key role in the Rogers Arena team, responsible for overseeing and managing food and beverage operations for four private season ticket member clubs and restaurants. This position requires delivering exceptional customer service, creating memorable dining experiences, and executing the highest standards...

  • Beverage Operations Manager f/m

    3 months ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    The Vancouver Club is seeking an experienced Beverage Operations Manager to lead their bar services. This esteemed private members club in downtown Vancouver is looking for a dedicated professional to ensure outstanding service and surpass member expectations. The ideal candidate will oversee the training of bar staff, provide effective leadership, and...

  • Beverage Operations Manager f/m

    1 month ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    The Vancouver Club is seeking an experienced Beverage Operations Manager to lead their bar services. This esteemed private members club in downtown Vancouver is looking for a dedicated professional to ensure outstanding service and surpass member expectations. The ideal candidate will oversee the training of bar staff, provide effective leadership, and...

  • Club Success Coordinator

    2 months ago

    Vancouver, British Columbia, Canada Gold's Gym - British Columbia Full time

    About Gold's Gym British ColumbiaGold's Gym British Columbia is a leading fitness organization dedicated to helping individuals achieve their health and wellness goals. With a rich history dating back to 1965, we have established ourselves as a trusted authority in the fitness industry.Job SummaryWe are seeking a highly motivated and experienced Fitness...

  • Club Success Coordinator

    2 months ago

    Vancouver, British Columbia, Canada Gold's Gym - British Columbia Full time

    About Gold's Gym British ColumbiaGold's Gym British Columbia is a leading fitness organization dedicated to helping individuals achieve their health and wellness goals. With a rich history dating back to 1965, we have established ourselves as a trusted authority in the fitness industry.Job SummaryWe are seeking a highly motivated and experienced Fitness...

  • Premium Club Supervisor

    4 weeks ago

    Vancouver, British Columbia, Canada Vancouver Full time

    Job SummaryWe are seeking a highly motivated and experienced Premium Club Supervisor to join our team at Rogers Arena in downtown Vancouver. As a key member of our Premium Hospitality Department, you will be responsible for leading a team of staff and providing exceptional service to our fans and guests.Key ResponsibilitiesLead a team of staff and provide...

  • Youth & Family Program Coordinator - Full-time

    4 weeks ago

    Vancouver, British Columbia, Canada The Arbutus Club Full time

    Family and Youth Services CoordinatorThe Arbutus Club is a premier private club in Vancouver, offering a range of facilities and programs for families and children. We are seeking a highly motivated and caring individual to oversee the Youth and Family department.This is a key position at our club, responsible for creating opportunities for children and...

  • Food Service Manager

    4 weeks ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    The Vancouver Club is seeking a skilled Food Service Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining high standards of food quality and safety.Key Responsibilities:Train and supervise staff to ensure excellent service and...

  • Senior Hospitality Manager

    13 hours ago

    Vancouver, British Columbia, Canada The Vancouver Club Full time

    Job DescriptionWe are seeking a highly experienced Senior Hospitality Manager to join our team at The Vancouver Club. In this critical role, you will oversee the day-to-day operations of our food and beverage department, ensuring exceptional service quality and seamless customer experiences.Key Responsibilities:Staff Management: Train and supervise staff in...