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Concierge Ambassador

2 months ago

Burlington, Ontario, Canada Sunrise Senior Living Full time
About the Role

We are seeking a highly skilled and compassionate Concierge to join our team at Sunrise Senior Living. As a Concierge, you will be the first point of contact for visitors and residents, providing exceptional hospitality and ensuring a warm and welcoming experience.

Key Responsibilities
  • Provide exceptional customer service and greet visitors with a smile
  • Manage external and internal calls, taking and communicating messages with ease
  • Offer community information and support marketing and sales efforts
  • Monitor the Bistro area, ensuring refreshments, music, and cleanliness meet our high standards
  • Perform general administrative duties with attention to detail
Requirements
  • A high school diploma or equivalent is required
  • Proven experience in customer service, with excellent communication and organizational skills
  • Good judgment, problem-solving, and decision-making skills, with the ability to maintain accurate records
  • Proficiency in Microsoft Outlook, Word, and Excel, with the ability to learn new applications
About Us

Sunrise Senior Living is a champion of quality of life for seniors, delivering high-quality care with a personal touch. We believe our team members are our greatest resource and are committed to helping you grow and succeed in your career. Join us in making a difference every day