Senior Loss Appraiser
2 months ago
Job Summary
We are seeking a highly skilled Senior Loss Appraiser to join our team at Aviva. As a key member of our Claims Operations department, you will be responsible for accurately assessing building damages and providing emergency mitigation and structural scopes of repairs in accordance with industry construction practices and standards.
Key Responsibilities
- Provide support to the Handling Adjuster in assessing, leading, and controlling emergency mitigation following a loss in excess of $250,000.00.
- Assess the structural repair, prepare ACV/RCV valuation reports, reserve calculations, and complete a control estimate/scope through Xactimate.
- Establish control scope for tender process, which may involve a mix of premiere and non-premiere contractors providing competitive bids, including a construction schedule and progress draw schedule.
- Work closely with assigned specialists, including Structural/Electrical/Mechanical Engineers, City Building Officials, Code Experts, Hygienists, and Architects, to ensure compliance with construction schedules and recommendations on progress draws.
- Negotiate terms of any Cost-Plus projects and monitor the project as required, communicating status updates to the handling adjuster in alignment with internal requirements.
- Conduct site inspections to ensure compliance with construction schedules and provide recommendations on progress draws.
- Control building-related costs and increase efficiencies while maintaining a high level of superior customer service.
- Stay up-to-date with emerging construction practices, standards, and materials.
- Timely and accurately report on losses and provide recommendations for proceeding with emergency mitigation, demolition, and structural repairs.
- Interpret Engineer drawings and specifications, produce tender documents and cost-plus agreements, and investigate and analyze variances in bid submissions.
- Establish accurate building reserves, calculate replacement cost value, and actual cash value reporting.
- Collaborate with Specialists, Engineers, and provide thorough feedback and establish action as required in accordance with Aviva protocols and best practices.
Requirements
- Minimum 5 years of Residential and Commercial Appraisal experience in a senior position, including in-depth knowledge of both commercial and residential building construction practices.
- Minimum 10 years of Xactimate scoping and estimating experience at a senior level.
- Sound ability to create comprehensive estimates using appropriate software.
- Strong knowledge of valuation tools: 360Value, Marshall and Swift.
- Strong knowledge of the residential and commercial construction industries.
- Strong knowledge of claims adjusting practices.
- Problem-solving and analytical skills balanced with strong decision-making ability.
- Excellent communication skills required to effectively articulate complex issues to senior management, colleagues, business leaders, and external partners.
- Intermediate Microsoft Word, Excel, and Outlook skills.
- Post-Secondary education or working toward completion of the Insurance Institute program (CIP/FCIP).
- Solid understanding of the Water Damage Standards of IICRC S500 and have WRT and ASD certifications.
- A solid understanding of construction is required, both commercial and residential.
- Highly adaptable to the fast-paced environment and can communicate clearly to interested parties.
- Ability to communicate respectfully and compassionately.
- Good attitude and be customer-oriented, flexible to accommodate partners in time zones across Canada.
What We Offer
- Compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Outstanding Career Development opportunities.
- We'll support your professional development education.
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