Customer Success Manager

4 hours ago


Québec, Quebec, Canada Salesforce Full time
About the Role

We're seeking a highly skilled Customer Success Manager to join our team at Salesforce. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business value for our enterprise customers.

Your Key Responsibilities

  • Develop and execute customer success plans to ensure customers achieve their desired outcomes.
  • Build and maintain strong relationships with customers, stakeholders, and internal teams to drive customer satisfaction and loyalty.
  • Provide expert guidance and support to customers on Salesforce products and services, ensuring they maximize their investment and achieve their business goals.
  • Collaborate with cross-functional teams to identify and address customer needs, and develop solutions to drive customer success.
  • Monitor and analyze customer health metrics, identifying areas for improvement and developing strategies to address customer challenges.

What We're Looking For

  • 5+ years of experience in customer success, sales, or a related field.
  • Proven track record of delivering exceptional customer experiences and driving business value.
  • Strong knowledge of Salesforce products and services, as well as industry trends and best practices.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work autonomously and collaboratively as part of a team.

What We Offer

  • Opportunity to work with a world-class team and contribute to the success of our customers.
  • Comprehensive training and development programs to help you grow your skills and career.
  • Competitive compensation and benefits package.
  • Flexible work arrangements and a dynamic work environment.

Language

English (US)



  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleThe Director, Customer Success will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will drive operational excellence, and manage the adoption and enablement of our solution. Your focus is on delivering value to our customers, aligned to...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleThe Director, Customer Success will lead a team of dedicated Customer Success Managers, and scale our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will drive operational excellence, and manage the adoption and enablement of our solution. Your focus is on delivering value to our customers, aligned to...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleThe Director of Customer Success at EightSix Network will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. This role requires delivering value to our customers, aligned to successfully meeting their defined business outcomes, while maintaining a balance...


  • Québec, Quebec, Canada Red Hat Full time

    About the jobWe are looking for a Customer Success Executive to join our team in Quebec. The Customer Success Executive is responsible for the orchestration of customer success plan initiatives and associated technical engagements designed to ensure customers are successful in their adoption of Red Hat products and platforms. You will work with select...


  • Québec, Quebec, Canada Red Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited) Full time

    About the RoleRed Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited) is seeking an experienced Enterprise Solutions Architect to lead our technical approach for and with our customers across all phases of the customer lifecycle. This requires a combination of skills, from pre-sales technical leadership to post-sales customer success execution. The...


  • Québec, Quebec, Canada Red Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited) Full time

    About the RoleRed Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited) is seeking an experienced Enterprise Solutions Architect to lead our technical approach for and with our customers across all phases of the customer lifecycle. This requires a combination of skills, from pre-sales technical leadership to post-sales customer success execution. The...


  • Québec, Quebec, Canada Iron Mountain Full time

    About the RoleAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive business growth and success. As a Customer Success Manager, you'll play a critical role in building and maintaining strong relationships with our clients, identifying new opportunities for growth, and ensuring seamless service delivery.Key...


  • Québec, Quebec, Canada Iron Mountain Full time

    About the RoleAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive business growth and success. As a Customer Success Manager, you'll play a critical role in building and maintaining strong relationships with our clients, identifying new opportunities for growth, and ensuring seamless service delivery.Key...


  • Québec, Quebec, Canada EightSix Network Full time

    About EightSix Network At EightSix Network, we're passionate about empowering our customers through innovative solutions and exceptional service. We believe in building lasting relationships based on trust, transparency, and a commitment to shared success. The Challenge As Director of Customer Success, you will lead a team of dedicated Customer Success...


  • Québec, Quebec, Canada AkzoNobel Full time

    Join Our Team as an Account ManagerWe are seeking a dedicated professional to enhance our client relationships and drive business success at AkzoNobel. This role offers a unique opportunity to contribute to our growth while enjoying a competitive compensation package.Compensation and BenefitsBase Salary: $75,000.00 to $95,000.00 annuallyPerformance Bonus: Up...


  • Québec, Quebec, Canada Canadian Tire Corporation Full time

    About the RoleWe are searching for a dynamic and results-oriented Dealer Relations Support Manager (DRSM) to champion the success of our Training Dealers. The ideal candidate will bring proven leadership experience, collaborating with Training Dealers and store staff to elevate the Customer Experience, drive sales, and profitability within their assigned...


  • Québec, Quebec, Canada Industrial Scientific Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Industrial Scientific Corporation. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...


  • Québec, Quebec, Canada Industrial Scientific Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Industrial Scientific Corporation. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...


  • Québec, Quebec, Canada Iron Mountain Full time

    Overview:At Iron Mountain, we recognize that effective work contributes positively to our clients, our workforce, and the environment. We are seeking dedicated individuals to join our team. If you are looking to advance your career or make a transition, we invite you to explore how you can enhance the impact of your contributions at Iron Mountain.About Us:We...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at EightSix Network. As a key member of our organization, you will play a critical role in supporting and guiding our customer-facing teams to deliver exceptional service and drive business growth.Key ResponsibilitiesLead and coach a team of customer...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at EightSix Network. As a key member of our organization, you will play a critical role in supporting and guiding our customer-facing teams to deliver exceptional service and drive business growth.Key ResponsibilitiesLead and coach a team of customer...


  • Québec, Quebec, Canada Industrial Scientific Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Success Associate, Technical Support to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...


  • Québec, Quebec, Canada Industrial Scientific Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Success Associate, Technical Support to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...


  • Québec, Quebec, Canada Flight Centre Travel Group Full time

    Client Success Operations LeaderA vision where technology and individuals collaborate to enhance corporate travel experiences. Corporate Traveller, a prominent brand under Flight Centre Travel Group (FCTG), is dedicated to revolutionizing the SME travel market. Our goal is to streamline the travel journey, ensuring it is efficient and user-friendly for our...


  • Québec, Quebec, Canada StudentUniverse Full time

    Position: Client Success SpecialistCompany: StudentUniverseEmployment Type: Full-time, HybridSector: Corporate & Group TravelAt StudentUniverse, we envision a world where technology and human interaction seamlessly combine to enhance the corporate travel experience. As a prominent brand within the Flight Centre Travel Group, we are dedicated to simplifying...